Summary
Overview
Work History
Education
Skills
Interests
Timeline
background-images

Joseph Gessay

Black Creek,WI

Summary

I’m Joseph Gessay.

I have developed skills in fast-paced retail environment, excelling in customer service and sales strategies. Demonstrated ability to lead teams, manage inventory, and implement effective sales techniques. Seeking to transition into new field where these transferrable skills can drive success and contribute to dynamic work environment.

Overview

2
2
years of professional experience

Work History

Lead Sales Associate

Dollar General
02.2025 - Current
  • Performed inventory control procedures to manage stock.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Presented professional image consistent with company's brand values.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Delivered excellent customer service for repeat business and referrals.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
  • Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
  • Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained current knowledge of evolving changes in marketplace.

Lead Sales Associate

Dollar General
06.2024 - 09.2024
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Delivered excellent customer service for repeat business and referrals.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
  • Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
  • Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained current knowledge of evolving changes in marketplace.

Gas Station Clerk

Bp Gas Station
08.2023 - 09.2023
  • Provided good customer service and experience in the short time I worked there.
  • Followed the proper procedures greatly.

Deli Help

Sals foods
08.2023 - 08.2023
  • Wrapped fresh deli meat and store made products. Also labeled them for sale.
  • Kept clean environment for food. Cleaned shop machinery as well.
  • Also did some stocking work for sals under the deli help title.

Education

High School Diploma -

Seymour Community High School
Seymour, WI
06.2022

Skills

  • Good with customer service
  • Good with inventory
  • Good with keeping a clean environment
  • Good at following the proper instructions and procedures
  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Cash handling accuracy
  • POS system operation
  • Customer needs assessment
  • Teamwork and collaboration
  • Visual displays and presentations
  • POS systems
  • Inventory and stocking
  • Inventory control
  • Stockroom management
  • Customer retention

Interests

  • Watching Movies and TV Show
  • Competitive gaming in a team environment
  • Collecting and Reading Comic Books
  • Cooking
  • Working Out

Timeline

Lead Sales Associate

Dollar General
02.2025 - Current

Lead Sales Associate

Dollar General
06.2024 - 09.2024

Gas Station Clerk

Bp Gas Station
08.2023 - 09.2023

Deli Help

Sals foods
08.2023 - 08.2023

High School Diploma -

Seymour Community High School

Similar Profiles

CREATE PROFILE
Joseph Gessay