Joseph Gibbons
Williamsburg,VA
Summary
With every position and opportunity I have been given its always 110%. Learning new things becomes fun for me, to advance in any aspect of life and work. I am very motivated and hardworking to achieve my goals just to create new ones and continue the chase. Reliability is also big for me. Trusting and honest are very good words to describe me, I take much pride in being there/helping when needed. Over the years with the Habitat For Humanity I consider myself a man of many titles, having 6 different supervisor/manager positions. I was also thrilled to have graduated from the Restore University, and awarded the Above And Beyond award with in the first 2 years. Never the less I know theres more room to grow and let my work ethic and passion for the Restores to show.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Habitat For Humanity
04.2021 - Current
- Open and close the store and also coverage during all posted hours of operation.
- Oversee processing manager and supervisors and monitoring workflow for all operations.
- Maintaining store in all areas to be organized and safe.
- Work well and along side our volunteers/volunteer coordinator.
- Assist in all areas of the store/where ever needed.
- Know and understand our pricing system.
- Attend manager meetings.
- Manage the store in the absence of the manager.
- Other duties as assigned.
Assistant Manager
Red Lobster
01.2019 - 01.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
5s Assistant Manger
Discount Tire
01.2017 - 01.2019
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Waiter/Cook
Astronomical Pancake House
01.2010 - 01.2017
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Inventoried all food and drink products.
Education
High School Diploma -
Lafayette High School
Williamsburg, VA2010
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- POS systems operations
- Hiring and Training
- Pricing and Markdowns
- Team Leadership
- Goal Setting
- Delegating Work
- Marketing and Promotions
- Sales Strategies
Timeline
Assistant Store Manager
Habitat For Humanity
04.2021 - Current
Assistant Manager
Red Lobster
01.2019 - 01.2021
5s Assistant Manger
Discount Tire
01.2017 - 01.2019
Waiter/Cook
Astronomical Pancake House
01.2010 - 01.2017
High School Diploma -
Lafayette High School