Joseph Gigantiello
Denver,CO
Summary
Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
8
8
years of professional experience
Work History
Account Manager
TSR ComSupply
Denver , CO
2022.12 - Current
- Manage strategic accounts, driving revenue growth and client satisfaction, achieving $14.3M in revenue FY2023
- Collaborate cross-functionally to deliver tailored solutions, enhancing client retention and profitability
- Utilize freight broker relationships for timely deliveries, supporting seamless material management
- Analyze market trends and client needs, developing targeted strategies that expand product offerings and increase market share
- Manage client portfolios meticulously, ensuring contractual compliance, resolving issues promptly, and maintaining accurate records for reporting
- Spearhead new account management approaches, leveraging industry insights to drive client success and build long-term partnerships
Account Executive
Darktrace
Denver , CO
2022.01 - 2022.11
- Drove strategic AI platform adoption, leveraging API demos and POV trials to secure C-level buy-in and expand client base across verticals
- Developed targeted upselling strategies, introducing advanced AI solutions to bolster network security and drive revenue growth for existing customers
- Accelerated business growth through effective prospecting, generating new opportunities and significantly expanding the company's market presence
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty
Channel Account Manager
Anixter
Denver , CO
2018.07 - 2021.12
- Expanded channel and end-user sales, achieving 227% of sales plan in 2021
- Developed supply chain solutions, reducing risks and boosting client profitability and streamlining projects
- Built strong relationships with project managers, ensuring timely and budget-friendly project delivery
- Analyzed market trends to identify new business opportunities, driving consistent account growth
- Leveraged manufacturer relationships to maximize profits
- Managed multiple concurrent projects with exceptional organization
- Delegated tasks effectively to meet deadlines and exceed performance targets
- Top performer year over year, 2021 sales quota closed out in first 6 months and doubled by year end
- President’s Club 2021
- 227% of plan in 2021
- 147% of plan in 2020
Sales Development Rep
ThyssenKrupp Elevator
Denver , CO
2018.01 - 2018.07
- Performed field surveys and inspections, ensuring high-quality standards and customer satisfaction
- Generated leads and conducted cold calls, successfully setting meetings for Account Executives
- Conducted thorough quality audits and customer visits, enhancing service reliability and fostering client trust in ThyssenKrupp products
- Coordinated with Account Executives to procure parts and deliver proposals, streamlining elevator installation and repair processes
- Maintained detailed records of client interactions, utilizing CRM software to track progress and ensure timely follow-ups
- Served as an essential point of contact between clients and internal teams, facilitating clear communication channels that expedited project timelines
Field Sales and Marketing Representative
Techtronic Industries
Denver , CO
2017.02 - 2018.01
- Spearheaded sales strategies across $6.9M territory, driving Milwaukee brand growth and ranking in top 10% nationwide for equipment-specific incentives
- Implemented creative in-store marketing strategies, significantly boosting brand sales and solidifying market position across multiple Home Depot locations
- Fostered strategic partnerships with Home Depot management and trade professionals, directly contributing to substantial sales expansion
- Maintained thorough knowledge of competitors' offerings enabling effective communication of unique selling points during client interactions
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages
- Exceeded sales targets consistently through effective territory planning, time management, and relationship building
Education
Bachelor of Arts - Business Communications
University of Denver
Denver, CO06.2016
Skills
- Microsoft Office
- Client Relationship Management
- Sales Analysis
- Account development
- Account Management
- Sales Development
- Project Management
- CRM proficiency
Affiliations
University of Denver NCAA Division I Lacrosse, Goaltender
- NCAA Division 1 National Champion in 2015
- Participant in Division 1 Men’s Lacrosse “Final Four” in 2013 and 2014
Leadership
Team Representative for NCAA Student Athlete Advisory Committee
- Promote communication between athletics administration and student athletes
- Promote a positive student-athlete image on campus
- Generate student-athlete voice within campus athletics department formulation of policies.
- Provide feedback and insight into athletics department issues
Timeline
Account Manager
TSR ComSupply
2022.12 - Current
Account Executive
Darktrace
2022.01 - 2022.11
Channel Account Manager
Anixter
2018.07 - 2021.12
Sales Development Rep
ThyssenKrupp Elevator
2018.01 - 2018.07
Field Sales and Marketing Representative
Techtronic Industries
2017.02 - 2018.01
Bachelor of Arts - Business Communications
University of Denver
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