JOSEPH GILBERT
Blanchester,OH
Summary
Results-driven Manager with a proven track record in team leadership and operational improvement. Demonstrates expertise in strategic planning and efficient task execution, enhancing productivity across teams. Recognized for exceptional mentoring abilities that empower employees to manage daily operations independently and meet customer expectations. Possesses strong communication and problem-solving skills, fostering a collaborative environment that drives business success.
Overview
16
16
years of professional experience
Work History
Owner
Gilberts General Contracting & Property Maint.
06.2017 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed the financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess their needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Well-versed in all aspects of construction, from interior to exterior. Including, but not limited to, excavation, landscape design, and all exterior building construction, and grounds maintenance functions. All interior plumbing, electrical, flooring, structural applications, painting, and drywall.
- Developed detailed plans for construction projects. Both new and remodel projects.
Loader/Truck Unloader
R and L Carriers LLC
08.2023 - 03.2024
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
- Balanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
Operations Manager
HuDawn
07.2016 - 06.2017
- Daily operations of managing the schedules of several crews
- Daily drive through quality checks on customer sites
- Daily reports to owners of the status of all projects and jobs
- Sold customers property enhancements
- Implemented enhancements projects.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Branch Operations Manager
The Brickman Group
05.2015 - 06.2016
- Assumed all functions of operations manager in May 2015 and continued thru Jan 2006
- Responsible for hiring and training of any new associates during this period
- Finished managing the 2015 mow season and prepared associates and equipment for the snow season for our branch
- Assisted in any mowing, trimming, application, or any other field services necessary to maintain a high level of productivity
- Attended production meetings, in order to keep the management team in loop with the production and current functions being completed on a weekly basis
- Provided direction and scheduled weekly contract services
- Ordered material, rented equipment and scheduled enhancement work orders as sold by account managers
- Maintained order and cleanliness of trucks, trailers and McMann shop interior as well as the shop yard
- Made sure all equipment was properly maintained and serviced as necessary.
Maintenance Supervisor
The Brickman Group
03.2009 - 05.2015
- Extensive knowledge and over 5 years experience in the overall and daily operations of The Brickman Group
- Directed and assisted workers engaged in the maintenance and repair of equipment such as power tools and motorized equipment
- Responsible for execution of daily operations
- Conferred with managers to develop plans and schedules for landscaping maintenance and improvement
- Recommended changes in working conditions and equipment use, in order to increase crew efficiency
- Planted and maintained vegetation through activities such as mulching, fertilizing, watering, mowing, and pruning
- Trained and managed employees improvements in their productivity
- Prepared and maintained required records such as work activity and personnel reports
- Inventoried supplies of tools, equipment, and materials to ensure that sufficient supplies were available and items were in usable condition
- Established and enforced operating procedures and work standards that ensured adequate performance and personnel safety
- Answered inquiries from current and prospective customers regarding methods and materials
- Identified diseases and pests affecting landscaping, and order appropriate treatments
- Directed and performed mixing and application of pesticides, insecticides, herbicides, and fungicides
- Conferred with other supervisors to coordinate work activities
- Scheduled work for crews depending on work priorities, crew and equipment availability, and weather conditions
- Directed activities of workers who performed duties such as landscaping, cultivating lawns, and pruning trees and shrubs
- Instrumental in the operations of the snow removal seasons
- Safely operates snow removal equipment.
Area Snow Manager
The Brickman Group
- Responsible for timely response to imminent weather
- Assist in assignment of sub contractors to accounts for snow removal services
- Review all sub contractors tracking sheets, insuring correct times and materials are billed properly to customers
- Ensure all Brickman snow employees are directed to their assigned jobs
- Responsible for maintaining all equipment used for snow services
- Inventory and reorder all materials such as bulk salt and bag product as needed
- Attend snow production meetings to review proper procedures and policies are being utilized
- Ensure all functions of snow services are being performed safely by both company employees and sub contractors.
Education
Diploma -
Wilmington Senior High School
Wilmington, OH01.1996
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Staff Management
- Operations Management
- Project Management
- Schedule Preparation
- Customer Service
- Workload planning
- Site monitoring
- Maintaining equipment
- Subcontractor supervision
- Construction
- Drywall hanging
- Insulation application
- Window installation
- Wooden formworks
- Drainage systems
- Flooring installation
- Framing
- Masonry work
- Demolition experience
- Painting and finishing
References
Available upon request
Timeline
Loader/Truck Unloader
R and L Carriers LLC
08.2023 - 03.2024
Owner
Gilberts General Contracting & Property Maint.
06.2017 - Current
Operations Manager
HuDawn
07.2016 - 06.2017
Branch Operations Manager
The Brickman Group
05.2015 - 06.2016
Maintenance Supervisor
The Brickman Group
03.2009 - 05.2015
Area Snow Manager
The Brickman Group
Diploma -
Wilmington Senior High School
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