Joseph Gilmore
Owensboro,KY
Summary
Skilled Automotive Mechanic and Service Advisor with a proven track record at Walmart Automotive Care Center, enhancing customer satisfaction and streamlining vehicle service processes. Demonstrates strong work ethic and excellent communication, adept in computer diagnostics and maintenance scheduling. Cultivated teamwork and problem-solving skills across diverse roles, significantly contributing to workplace efficiency and safety.
Overview
8
8
years of professional experience
Work History
Automotive Mechanic
Walmart Automotive Care Center
11.2023 - Current
- Changed, rotated, and balanced tires on different types of vehicles.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Automotive Service Advisor
Walmart Automotive Care Center
11.2023 - Current
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Internal Logistics
Toyota Motor Manufacturing of Indiana
05.2022 - 11.2022
Server
Cheddar's Scratch Kitchen
04.2021 - 04.2022
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Utility Worker
Specialty Foods Group
01.2020 - 01.2021
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Safely and effectively handled wide range of cleaning products and solutions.
Temp Worker
Glenmore Distillery
06.2019 - 12.2019
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Machine Operator
Specialty Foods Group
10.2016 - 05.2019
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Quickly shut down equipment in emergency situations following protocols.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
Education
High School Diploma -
Auburndale High School
Auburndale, FLSkills
- Vehicle inspections
- Computer Diagnostics
- Maintenance Scheduling
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Workplace Safety
- Teamwork and Collaboration
- Problem-Solving
- Computer Skills
- Power and hand tools
- Heavy Lifting
Timeline
Automotive Mechanic
Walmart Automotive Care Center
11.2023 - Current
Automotive Service Advisor
Walmart Automotive Care Center
11.2023 - Current
Internal Logistics
Toyota Motor Manufacturing of Indiana
05.2022 - 11.2022
Server
Cheddar's Scratch Kitchen
04.2021 - 04.2022
Utility Worker
Specialty Foods Group
01.2020 - 01.2021
Temp Worker
Glenmore Distillery
06.2019 - 12.2019
Machine Operator
Specialty Foods Group
10.2016 - 05.2019
High School Diploma -
Auburndale High School
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