Joseph Gilyana
Saint Johns,FL
Summary
Results-driven professional excelling in strategic communication and workflow optimization, alleviating pressure on executive teams. Committed to deadlines, with a determination ensuring efficient task completion for organizational success.
Overview
4
4
years of professional experience
Work History
High Level Private Soccer Coach
The Gilyana Company LLC
01.2022 - Current
- Increased over 20 player skills development by focusing on individual strengths and weaknesses through targeted drills.
- Developed strong relationships with local schools, 3 clubs, and 6 organizations for talent scouting and recruitment purposes.
- Enhanced client satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery on a daily basis.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads resulting in retainer deals valued at over 2.2 thousand dollars in profits.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Semi-Professional Soccer Player
Ludwigshafen Sport Club
07.2021 - 09.2021
- Established 30 positive relationships with coaches and teammates, promoting mutual trust and respect both on and off the field.
- Participated in community outreach programs as a representative of the team, enhancing public relations and fan engagement efforts.
- Demonstrated commitment to personal growth by seeking out additional training opportunities outside of regular practice sessions 15 times a week.
- Remained adaptable when faced with changes in game tactics or strategy due to unforeseen events such as injuries or suspensions of key players.
- Assisted in the development of team cohesion by participating in team-building activities and maintaining open communication channels with 24 teammates.
Lifeguard
Jewish Community Alliance
07.2020 - 11.2021
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Increased patron satisfaction by 90% through promptly addressing concerns and providing exceptional customer service at all times.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Provided friendly customer service to 75 guests a shift and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Education
High School Diploma -
Bartram Trail High School
Saint Johns, FL03.2022
Certification - CPR And AED
American Heart Association
Jacksonville, FL03.2023
Certification - Grassroots Soccer Coaching
U.S Soccer Association
Jacksonville, FL01.2023
Skills
- Service Sales
- Upselling
- Customer Service
- Cold-Calling
- Sales Strategies
- Conflict Resolution
- Persuasion Techniques
- Time Management
- Oral and Written Communications
- Project Management
- Website Creation
- Marketing
Accomplishments
- Closing over 20 deals on retainers
- Created a successful company from scratch resulting in 2.2 thousand profit a month
Reference
Borris Sinefeu
Founder of DA Soccer Academy
Jacksonville, FL
thedasoccer@gmail.com
904-351-6164
Michael Miller
Co-Founder of Brightway Insurance
Jacksonville, FL
904-662-0943
Dustin Rulien
Aquatics Manager at The Jewish community Alliance
Jacksonville, FL
904-730-2100 ext. 417
Timeline
High Level Private Soccer Coach
The Gilyana Company LLC
01.2022 - Current
Semi-Professional Soccer Player
Ludwigshafen Sport Club
07.2021 - 09.2021
Lifeguard
Jewish Community Alliance
07.2020 - 11.2021
High School Diploma -
Bartram Trail High School
Certification - CPR And AED
American Heart Association
Certification - Grassroots Soccer Coaching
U.S Soccer Association