Joseph Giunta

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
• Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
• Responds to additional patron requirements by inquiring of needs and observing dining process.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
• Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

Access Control & System Administration

• Programmed and managed electronic RFID keycard systems (e.g., Saflok, VingCard, Onity) for over 500 guest rooms and staff access areas.
• Granted and audited access privileges for staff and guests, maintaining strict adherence to hotel security and data privacy standards.
• Resolved software and network errors within the property management system (PMS) to ensure seamless, 24/7 keycard issuance.

Lock Maintenance & Repairs

• Troubleshot and repaired malfunctioning electronic RFID door locks, mortise locks, and door hardware to minimize guest room downtime.
• Performed routine preventive maintenance (battery replacements, encoder calibrations) on all guest-facing and perimeter access points.

Emergency Response & Customer Service

• Responded promptly to emergency lockouts and security system failures, delivering rapid, professional customer service under pressure.
• Re-keyed and decoded mechanical backup locks and master key systems during system outages.

Hard Skills to Add in Your "Skills" Section

• RFID Access Control Systems (e.g., Kaba, Dormakaba, Assa Abloy, Ving)
• Door Hardware & Electromechanical Locks
• Key System Management & Auditing
• Security & Alarm Troubleshooting

Residential Renovation & Remodeling

• Executed comprehensive interior/exterior residential remodels, including full kitchen and bathroom renovations, ensuring 100% adherence to client specifications.
• Executed concrete slab foundation repairs, pier and beam foundation, and mobile home foundations.
• Executed shingle and metal roofing replacement. Along with decking and facials.
• Operated power tools, installed cabinetry, replaced flooring, and handled drywall repair, delivering high-quality, market-ready finishes.
• Inspected completed work on-site to ensure compliance with local building codes, structural safety, and industry standards.

• Pleases customers by providing a pleasant dining experience.
• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; and enforcing policies and procedures.
• Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change.
• Meets restaurant financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Plans menus by consulting with chefs, estimating food costs and profits, and adjusting menus.
• Controls costs by reviewing portion control and quantities of preparation; minimizing waste; and ensuring high quality of preparation.
• Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximizes bar profitability by ensuring portion control and monitoring accuracy of charges.
• Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; and encouraging local businesses to hold social events at the restaurant.
• Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; and maintaining parking lot and walkways.
• Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; and monitoring food presentation and service.
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.

• Preparation & Planning: Review blueprints, schematics, and manufacturer manuals to understand exact project requirements.
• Assembly & Setup: Use various tools to assemble, mount, and securely position products, ranging from flooring and cabinets to technology and HVAC systems.
• Testing & Troubleshooting: Inspect equipment post-installation, run diagnostic tests to ensure optimal performance, and resolve any operational issues.
• Client Communication: Provide end-users with clear instructions on product operation, safety, and basic maintenance.
• Site Management: Maintain a clean, safe workspace and responsibly handle tools and inventory.

Residential Solar Installer

• Installed and wired rooftop PV modules, inverters, and battery storage systems, ensuring all electrical work complied with the National Electrical Code (NEC)
• Conducted site assessments and mapped layouts to minimize shading impacts, resulting in a 98% customer satisfaction rate on system performance.
• Passed 100% of municipal and utility inspections by strictly adhering to building codes and regulations.