Joseph Glasco
Youngsville,North Carolina
Summary
Quality control professional experienced in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.
Overview
20
20
years of professional experience
Work History
QUALITY ASSURANCE MANAGER
Skanska USA
South Hill, VA
02.2022 - Current
- Implemented new quality assurance and customer service standards
- Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices
- Assured consistent quality of production by implementing and enforcing automated practice systems
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans
- Monitored staff organization and suggested improvements to daily functionality
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements
- Coordinated on-site construction shutdowns, testing and inspections, reporting details and concerns to designated team supervisors
- Utilized proven problem-solving techniques to improve customer satisfaction and vendor relations, during inspections of various electrical and mechanical equipment
- (Ex; RPP, PDU, PTX, MSG, MSB,URS, ATS, Busway, RTU, AHU, VAV and VFD.)
- Implemented quality standards and procedures to minimize errors focused on L1 through L5 Cx process on hyperscale builds and maximize customer satisfaction
- Investigated customer complaints and performed corrective actions to resolve quality issues.
QUALITY MANAGER
Mortenson Construction
Eagle Mountain, UT
10.2020 - 02.2022
- Implemented quality standards and procedures to minimize errors focused on L1 through L3 process on hyperscale builds and maximize customer satisfaction
- Updated quality control standards, methods and procedures to meet compliance requirements
- Created (SWI's) standard work instructions for new engineers to understand processes
- Make sure all required manufacturer documentation is uploaded in there proper platforms
- Utilized proven problem-solving techniques to improve customer satisfaction and vendor relations, during inspections of various electrical and mechanical equipment
- (Ex; RPP, PDU, PTX, MSG, MSB,52-UE, ATS, Busway, RTU, AHU, VAV and VFD.)
- Planned operations to meet established schedules, factoring in order demands and business forecasts
- Worked with senior leadership to complete under-budget management on complex issues
- Check conformity with specifications, quality control plan also obtained relevant documentation, checked procedures and equipment to be used in tests, controls and inspections, managed documents certifying tests, controls and inspections.
QA ELECTRICAL INSPECTOR
OnQGlobal
Pryor, OK
05.2018 - 10.2020
- Executes specific inspections on materials, equipment and construction/installation activities on site, such as AHU, Busduct, Generators, GPS, MDC, PMDC, SDC, USS and SSS
- Checks power transformers, switchboard, accumulator battery, sockets outlet, lighting system also performs visual inspections, dimensional test, checks rating and material for connection
- Check conformity with Quality Control Plan, obtain relevant documentation, check procedures and equipment to be used in tests, controls and inspections, manage documents certifying tests, controls and inspections
- Developed method statement for activities including risk assessment and job safety environmental analysis and Inspection Test Plan and Checklist based on specifications of project
- Carry out Internal Audits at site as scheduled in Project Quality Plan, PQP
- Responsible for quality and workmanship of every activity, thorough knowledge of all phases of engineering construction, Also submittal, RFI and Specification review and audit
- Examine and inspect wire harnesses, control panels, coaxial cables, and electrical jig boards, for completeness of assembly, quality, and conformance to blueprints.
QA INSPECTOR
Comnet Communications
District Of Columbia
06.2014 - 05.2018
- Perform all daily inspection and test of scope and character necessary to achieve quality of construction required in drawings and specifications for all works under contract performed ON or OFF site
- Coordinate with consultant's representative and Site In-charge for inspection and meeting about quality problems including closure of Non-Compliance Report
- Executes specific inspections on materials, equipment and construction/installation activities such as Fire Alarm Systems, VESDA, BMS, EPMS and Leak Detection on site also performs punch-listing operations
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Drove operational improvements which resulted in approximately 50% savings and improved profit margins
- Inspect new and existing sound and security systems, wiring, lighting, motors, and generating equipment, also coordinated corrective measures for (SQE) significant quality events.
ELECTRICAL QA INSPECTOR/CX MANAGER
Palace Telecom
East Coast
08.2012 - 01.2017
- Liaised between quality control and other departments and contractors, providing project updates and consultation, termination inspections in areas of transmission lines (115kv & 230kv), substation and distribution lines (38kv, 13.2kv, 8.32kv, 4,160v) power substations, SCADA and street lighting
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process, inspections for compliance to National Electrical Code (NEC) and specifications, equipment testing and commissioning, and advised project redline as-built conditions
- Performed visual assessment of products to evaluate conformance with quality standards, Inspect wiring of assemblies for accuracy of stripping, soldering, and crimping, and for defects on equipment such as MVD, FACU, RTU, PLC and RIO
- Upheld construction standards, codes of practice and regulations/legislation relating to electrical and control system equipment new installations, upgrades, arc flash hazards analysis, low and medium voltage plant power distribution system design, motor control centers, drives, wiring diagrams, and related equipment
- Ensured all quality control documentation is complied and competed for as-built hand over through QC turnover engineer also attending OAC quality management meetings.
Education
No Degree - NFPA 70E (2020): Standard For Electrical Safety
360 Training
Online06.2023
No Degree - Confined Spaces
360 Training
Online04.2023
Construction Quality Management (CQM) - Quality Control And Safety Technologies
Greater Michigan Construction Academy
Midland, MI05.2022
Certificate | Quality Control And Safety Technologies -
Anne Arundel Community College
Arnold, MD2014
Certificate | Electrical, Electronics And Communications Engineering -
Anne Arundel Community College
Arnold, MD2014
Certificate | Microsoft Office Suites -
Anne Arundel Community College
Arnold, MD06.2013
Skills
- Electrical knowledge switch-gears, transformers, generators, etc
- Electrical wiring installation
- Electrical Installations and Schematics
- BIM360, ProCore, Compass etc
- Project management
- Lock out tag out programs
- Environmental assessment
- Timeline management
- Startups and turnarounds
- QA Management
- National Electrical Code knowledge
- Strong troubleshooting skills
- Implementing policies
- Risk mitigation
- Contract review and recommendations
Timeline
QUALITY ASSURANCE MANAGER
Skanska USA
02.2022 - Current
QUALITY MANAGER
Mortenson Construction
10.2020 - 02.2022
QA ELECTRICAL INSPECTOR
OnQGlobal
05.2018 - 10.2020
QA INSPECTOR
Comnet Communications
06.2014 - 05.2018
ELECTRICAL QA INSPECTOR/CX MANAGER
Palace Telecom
08.2012 - 01.2017
No Degree - NFPA 70E (2020): Standard For Electrical Safety
360 Training
No Degree - Confined Spaces
360 Training
Construction Quality Management (CQM) - Quality Control And Safety Technologies
Greater Michigan Construction Academy
Certificate | Quality Control And Safety Technologies -
Anne Arundel Community College
Certificate | Electrical, Electronics And Communications Engineering -
Anne Arundel Community College
Certificate | Microsoft Office Suites -
Anne Arundel Community College