Joseph Glessner
Middletown,PA
Summary
Commercial HVAC leader with strong technical expertise in diagnostics, preventive maintenance, and building systems, including Honeywell Tridium controls. Brings years of field service experience, work order scheduling, technician support, and customer training across boilers, chillers, rooftops, and split systems.
Overview
2027
2027
years of professional experience
Work History
HVAC Field Service Supervisor
Triangle Refrigeration Co
Leola, PA
06.2009 - Current
- Coordinated daily customer site visits, supporting field service technicians to ensure timely service delivery.
- Assigned work orders and organized service schedules by priority.
- Resolved complex field issues, assisting technicians to enhance customer satisfaction during service calls.
- Trained technicians on safety procedures and service standards.
- Facilitated collaboration among team members, departments, subcontractors, and customers to streamline service operations.
- Built and implemented preventive maintenance programs for customer equipment.
- Completed annual and preventive system maintenance.
- Provided customer training on equipment after installation.
- Achieved Honeywell Tridium certification to enhance technical expertise.
HVAC Service Technician
Clark, Inc.
Lancaster, PA
02.1995 - 06.2009
- Serviced all boilers and furnaces, chillers, rooftops, cooling towers, and split systems
- Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
- Diagnosed compressor, electrical, and thermostat failures on rooftop units.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
Honable Discharge
USMC
Education
Diploma -
J P McCaskey High School
Lancaster, PACertificate of Completion - EPA 608 Universal
VGI Training
Lancaster, PASkills
- HVAC diagnostics
- Preventive maintenance
- Tridium controls
- Technical troubleshooting
- System installation
- Equipment maintenance
- Diagnostic techniques
- Schematic interpretation
- Work order scheduling
- Maintenance scheduling
- Workflow optimization
- Service calls
- Mechanical aptitude
- Worker training
- Personnel management
- Problem-solving
- Technical understanding
Timeline
HVAC Field Service Supervisor
Triangle Refrigeration Co
06.2009 - Current
HVAC Service Technician
Clark, Inc.
02.1995 - 06.2009
Honable Discharge
USMC
Diploma -
J P McCaskey High School
Certificate of Completion - EPA 608 Universal
VGI Training