Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Godbey

Louisville,KY

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Crackerbarrel Old Country Store. Excelled in staff management and problem-solving, significantly reducing waste and improving quality control. Skilled in both inventory management and fostering positive employee relations, demonstrating a unique blend of analytical and interpersonal abilities. Proactive and meticulous Food Manager with over 15 years of experience in restaurant industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

45
45
years of professional experience

Work History

Manager

Crackerbarrel Old Country Store
04.1997 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Air Ramp Supervisor

United Parcel Service, UPS
04.1995 - 03.1997
  • Reduced cargo handling time by effectively managing schedules, resources, and personnel.
  • Improved on-time performance by closely monitoring flight schedules and adjusting workforce accordingly.
  • Ensured compliance with all federal, state, and local regulations regarding air cargo handling and transportation.
  • Managed a team of ramp agents, ensuring proper allocation of tasks and coordination during peak hours.
  • Supervised and coordinated ground crews loading, unloading and securing aircraft cargo.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Optimized space usage when loading cargo and baggage into aircraft compartments.

Managing Partner

Outback Steakhouse
07.1994 - 03.1996
  • Established and implemented business procedures and process improvements.
  • Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
  • Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
  • Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
  • Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
  • Managed restaurant scheduling, foodservice and customer service.
  • Audited kitchen and front of house to guarantee cost-effectiveness of restaurant.

General Manager

Chi-Chi's Mexican Restaurant
07.1980 - 06.1994
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

No Degree -

University of Louisville
Louisville, KY

Skills

  • Customer service
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Task delegation
  • Performance evaluations
  • Inventory management
  • Effective communication
  • Problem-solving aptitude

Timeline

Manager

Crackerbarrel Old Country Store
04.1997 - Current

Air Ramp Supervisor

United Parcel Service, UPS
04.1995 - 03.1997

Managing Partner

Outback Steakhouse
07.1994 - 03.1996

General Manager

Chi-Chi's Mexican Restaurant
07.1980 - 06.1994

No Degree -

University of Louisville

Similar Profiles

CREATE PROFILE
Joseph Godbey