Joseph Goff
Gallatin,TN
Summary
As a seasoned Human Resources Director at Select Specialty Hospital, I led strategic HR endeavors, resulting in a decrease in employee turnover through innovative leadership development and comprehensive compensation analysis. Acknowledged for my expertise in implementing HR policies and cultivating strong employee relations, I've consistently enhanced operational efficiency and optimized workforce planning throughout my tenure. With 9 years of HR experience, I bring a deep understanding of organizational dynamics, specializing in HR systems, leadership cultivation, fostering positive employee relations, and driving impactful program development. I am adept at collaborating across departments to achieve collective objectives, driven by self-motivation and a passion for HR excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Human Resources Director
Select Speciality Hospital
2023.01 - Current
- Direct a team of HR professionals supporting 450 employees, leading strategic HR initiatives aligned with organizational goals.
- Provide Regional Human Resource coverage during periods of PTO, leaves, or as necessitated by operational needs, ensuring seamless continuity and support across all Hospitals.
- Collaborated with executive leadership in developing strategic plans aligned with overall business goals and objectives.
- Implemented leadership development strategies resulting in a 13% reduction in employee turnover.
- Led compensation analysis projects to ensure market competitiveness and internal equity among employees.
- Developed a partnership with CNO to increase full-time NA and RN positions from 53 to 86 employees.
- Lowered agency hours from 59.8% to 26%, optimizing operational efficiency.
- Streamlined HR processes for increased efficiency and improved service delivery.
- Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Achieved a 9% increase in employee engagement survey participation in 2023, established an employee engagement committee, and implemented various recognition programs.
Human Resources Manager
Select Specialty Hospital LTAC
2021.04 - 2022.12
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Oversaw critical HR functions including payroll, employee files, recruitment, and compliance procedures.
- Executed employee engagement and retention programs.
- Provided support and mentorship to HR staff, contributing to team development.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Reduced employee turnover by 24.4% through a focus on positive workplace culture.
- Regularly analyzed workforce trends to address potential skill gaps or staffing needs proactively.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Training and Development Coordinator
Trivium Life Services
2019.10 - 2021.04
- Enhanced onboarding process for new hires to streamline integration into the company, optimizing overall experience
- Collaborated with the Quality Director to align training programs with CARF compliance standards
- Designed and implemented reports and dashboards in LMS, resulting in a 10% increase in compliance rate
- Led workshops on leadership, communication, and team building for local leadership, reducing turnover and improving team performance
- Developed customized training programs based on needs assessments with department heads
- Evaluated training effectiveness through feedback surveys and performance metrics, optimizing content as needed.
- Implemented e-learning solutions for improved accessibility and convenience, resulting in increased participation rates.
- Scheduled and coordinated training sessions, including booking facilities and arranging catering.
Acquisition and Engagement Specialist
Trivium Life Services
2016.05 - 2019.10
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Designed and implemented comprehensive general orientation and preceptor training programs to enhance the onboarding experience.
- Developed, implemented, and maintained various methods of gathering and analyzing employee feedback to enhance engagement, communication, and culture-building initiatives consistently.
- Conducted exit interviews for separated employees and provided feedback to HR and departmental management regarding trends revealed in exit interviews.
Residential Coordinator
Trivium Life Services
2015.05 - 2016.05
- Led a person-centered team in the multiple group homes ensuring staff developed positive relationships with each consumer.
- Directed the full employee lifecycle for a team of 16-20 staff members, from recruitment and onboarding to training and continuous development.
- Prepared monthly staff schedule, and obtained coverage as needed to meet the goal of no overtime.
- Conducted audits of medication records, reviewed medication procedures of the group homes, and ensured staff complied with guidelines.
- Ensured group home staff helped consumers achieve goals and continually monitored the progress made.
- Regularly communicated with families and responded within 24 hours to consumer and family complaints, requests, and concerns as needed, ensuring that problems were addressed, and consumer needs were met.
- Ensured program operated within budget including appropriate staff coverage; maintained and submitted documentation for all household and consumer expenditures; submitted receipts for petty cash and Personal Needs Accounts.
Residential Team Leader
Trivium Life Services
2009.07 - 2015.05
Education
Bachelor of Science - Marketing And Management
University of Nebraska At Omaha
Omaha, NE05.2014
Skills
- HR Policies Implementation
- Onboarding process
- Compensation and benefits
- Payroll Management
- Recruitment Strategies
- Employee Relations
- Workforce Planning
- Leadership Development
- Training programs
- HR analytics
- Compliance
- Organizational Development
Certification
- SHRM-SCP - SHRM Certified Professional (2023 - 2026)
- SHRM-CP - SHRM Certified Professional (2019 - 2023)
Additional Information
Clifton Strengths
1. Arranger
2. Analytical
3. Futuristic
4. Strategic
5. Learner
Timeline
Human Resources Director
Select Speciality Hospital
2023.01 - Current
Human Resources Manager
Select Specialty Hospital LTAC
2021.04 - 2022.12
Training and Development Coordinator
Trivium Life Services
2019.10 - 2021.04
Acquisition and Engagement Specialist
Trivium Life Services
2016.05 - 2019.10
Residential Coordinator
Trivium Life Services
2015.05 - 2016.05
Residential Team Leader
Trivium Life Services
2009.07 - 2015.05
Bachelor of Science - Marketing And Management
University of Nebraska At Omaha
- SHRM-SCP - SHRM Certified Professional (2023 - 2026)
- SHRM-CP - SHRM Certified Professional (2019 - 2023)
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