Joseph Gomez
Humble,TX
Summary
Dynamic Warehouse Lead at Mustang Caterpillar with a proven track record in operational efficiency and team leadership. Enhanced safety compliance and streamlined processes, significantly improving workflow. A certified forklift instructor, adept at problem resolution and employee training, ensuring high standards of inventory management and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Warehouse Lead
Mustang Caterpillar
Houston, TX
03.2023 - Current
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Streamline daily objectives by taking issues head-on, if there are any.
- Often collaborated with inventory control and other departments within the warehouse to have a better understanding of all warehouse operations.
- I was selected to join an internal, exclusive leadership program to enhance my leadership skills.
- Involved with the warehouse safety committee.
- I am a certified forklift instructor, certified via Cintas.
- Analyzed existing workflows for efficiency improvements and identified cost savings measures.
- Cooperated with other departments throughout organization when needed in order to achieve desired results.
- Implemented systems to track inventory movement through the use of barcodes and RFID technology.
- Performed cycle counts to verify physical stock against system-generated data.
- Provided feedback on improvement opportunities within the warehouse environment.
Senior Receiver and Returns
Kobelco Construction machinery USA
Katy, TX
05.2021 - 03.2023
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Resolved customer complaints quickly in a professional manner ensuring customer satisfaction.
- Operated forklift safely to move products around the warehouse.
- Performed regular cycle counts to maintain accuracy of inventory levels.
- Maintained inventory of stock on hand by tracking materials received and distributed.
- Assisted in unloading trucks and stocking shelves with received merchandise.
- Processed returns to vendors and maintained accurate records of all returned items.
Merchandiser
Total Wine & More
Humble, TX
05.2018 - 04.2021
- Conducted regular inventory checks to maintain accurate stock levels.
- Assisted customers with locating desired items within store locations.
- Monitored competitor activities in order to stay ahead of the competition.
- Developed promotional strategies to increase sales of featured products.
- Provided training and support for new staff members in regards to merchandising operations.
- Maintained a clean and organized work environment at all times.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Sales Associate / Key Holder
Hot Topic
Humble, TX
08.2016 - 01.2017
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
High School Diploma -
Summer Creek Highschool
Humble, TX05-2015
Skills
- Team leadership
- Operational efficiency
- Safety compliance
- Data entry
- Problem resolution
- Inventory management
- Employee training
- Time management
- Collaboration skills
- Task delegation
- Multitasking and organization
- Performance improvement
- Attention to detail
- Serve customers
Timeline
Warehouse Lead
Mustang Caterpillar
03.2023 - Current
Senior Receiver and Returns
Kobelco Construction machinery USA
05.2021 - 03.2023
Merchandiser
Total Wine & More
05.2018 - 04.2021
Sales Associate / Key Holder
Hot Topic
08.2016 - 01.2017
High School Diploma -
Summer Creek Highschool
Similar Profiles
Gabriel DavisGabriel Davis
Camp Counselor/Daycare Worker at City of Mustang/ Mustang Community CenterCamp Counselor/Daycare Worker at City of Mustang/ Mustang Community Center
Johnnie BeasleyJohnnie Beasley
Cat Rental Services-maintenance Mechanic. at Mustang CatCat Rental Services-maintenance Mechanic. at Mustang Cat
Makenzie EdwardsMakenzie Edwards
2nd Grade Teacher at Mustang Public Schools2nd Grade Teacher at Mustang Public Schools