Joseph Gomez
Seabrook,TX
Summary
Dynamic professional with extensive experience in high-volume service environments, including J. Henrys. Skilled in pipe welding and structural fabrication, I excel in delivering exceptional customer service while maintaining operational efficiency. A dedicated team player, I effectively manage inventory and training, ensuring seamless operations and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
J. Henrys
05.2022 - 10.2025
- Crafted and served a diverse range of cocktails and beverages in high-volume environment.
- Maintained cleanliness and organization of bar area to ensure efficient operations.
- Managed inventory levels, restocked supplies, and minimized waste effectively.
- Provided exceptional customer service by engaging with patrons and addressing their needs promptly.
Server
Flying Dutchman
03.2018 - 08.2022
- Provided exceptional customer service in fast-paced dining environment.
- Coordinated food and beverage orders to ensure timely delivery to guests.
- Trained new staff on menu offerings and service standards.
- Managed table assignments to optimize seating arrangements and reduce wait times.
- Replace kegs and ensure valves are in correct measurments
Server
Main 101
01.2021 - 06.2021
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed strong relationships with regular customers to enhance guest experience.
- Implemented process improvements that streamlined service delivery times.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Prepare own salads
- Prepare and cook own deserts in oven
- Set up silverware for each course
- Pre bus
- Silent service
- Wine descriptions and answer all question about wine of the day
- Wine presentations
Server
Monument Inn
09.2013 - 01.2016
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Managed multiple tables efficiently while maintaining high customer satisfaction.
- Learn where food/fish were coming from
- Learn preparation for entrees
- Understand knowledge on food and drink pairings
- Upsell food and alochol
Server
Red Lobster
01.2021 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Take big parties and give guest satisfaction
- Up sell food and alcohol
Education
No Degree - Welding Technology
San Jacinto College
Pasadena, Texas, TX02-2019
Skills
- Strong multitasking
- Customer service
- Liquor knowledge
- Food preparation and presentation knowledge
- Wine knowledge
- Manage and take responsibility on all problems
- TABC certified
- Food Handlers License
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Responsible alcohol service
- Complex Problem-solving
- Menu memorization
- Suggestive selling
- Sales expertise
- Changing beer kegs
- Preparing garnishes
- Mixology
- Fast learner
- Teamwork and professionalism
Certification
TABC and Food handlers
Languages
English
Native or Bilingual
Timeline
Bartender
J. Henrys
05.2022 - 10.2025
Server
Main 101
01.2021 - 06.2021
Server
Red Lobster
01.2021 - 07.2021
Server
Flying Dutchman
03.2018 - 08.2022
Server
Monument Inn
09.2013 - 01.2016
No Degree - Welding Technology
San Jacinto College