JOSEPH GOMEZ
Grand Rapids,MI
Summary
Hardworking and reliable, focused on going above and beyond to support the team and serve customers. Organized, bringing strengths in handling work independently and solving routine problems without oversight and ability to quickly learn new processes. Trained in Manufacturing Support, Six Sigma, Sales, Project and HR management and offering topnotch Situational Leadership abilities.
Overview
13
13
years of professional experience
Work History
Human Resources Specialist
Mel Trotter Ministries
07.2025 - Current
- Managed recruitment processes, enhancing candidate experience and aligning talent with organizational needs.
- Developed and implemented employee training programs to improve staff performance and engagement.
- Conducted performance evaluations, providing constructive feedback to support employee growth and accountability.
- Streamlined onboarding procedures, reducing time-to-hire and improving new hire integration into the organization.
- Facilitated conflict resolution initiatives, fostering a positive workplace culture and enhancing team dynamics.
- Improved employee retention rates through effective onboarding and orientation programs.
- Fostered relationships with external recruitment agencies to expand talent acquisition networks.
Sales Manager
Phoenix Solar Power
06.2022 - Current
- Implemented sales strategies to meet and exceed growth targets.
- Maintained optimal staffing levels, working with leadership to perform gap analysis.
- Collaborated with marketing team to generate leads, improve lead quality and test new messaging angles.
- Cultivated customer satisfaction by conducting follow up phone calls and on-site visits.
- Delivered sales presentations to highlight product and service benefits.
- Contacted customers to build trust and leverage consultative sales techniques.
Recruiter
Mel Trotter Ministries
09.2024 - 07.2025
- Managed full-cycle recruitment processes to attract diverse talent aligned with organizational values.
- Developed and implemented effective sourcing strategies utilizing social media and job boards.
- Collaborated with hiring managers to define job requirements and create compelling job descriptions.
- Conducted comprehensive interviews and assessments to evaluate candidates' skills and cultural fit.
Project Manager
Santiago Properties, LLC
09.2020 - 01.2022
- Searched for homes on the market for sale that were within the company's budget
- Determined and defined scope of work for remodeling of purchased home
- Prepared budget based on scope of work and resource requirements
- Developed and managed project schedule and work plan with contractors
- Managed contracts with contractors by assigning tasks and expected deliverables
- Tracked project costs in order to meet budget
- Provided updates to various stakeholders about strategy, delays and progress
- Measure project performance to identify areas for improvement.
Human Resources Representative
Cascade Engineering
02.2013 - 03.2020
- Managed the onboarding of new employees, including processing paperwork, conducting orientations and providing information such as compensation, benefits and the opportunities for promotion
- Processed wage garnishments and responded to written requests for verification of employment
- Coordinated swift responses to employee relations issues like harassment allegations and interpersonal conflicts
- Supported efforts to recruit and hire staff, including posting advertisements, pre-screening and interviewing applicants, completing reference checks, and orienting new employees
- Planned and organized new employee wellness initiative to improve long-term retention
- Contributed to implementing various initiatives across organization to generate maximum value addition towards performance improvement, employee retention, and employee welfare
- Ensured proper communication across hierarchy and with employees for timely redressal of employees' grievances, complaints, and harassment allegations, promoting a harmonious work environment.
Education
Associates - Business Management
Grand Rapids Community College
Grand Rapids, MIBachelors - Business Administration
Cornerstone University
Grand Rapids, MISkills
- Manage employee relations
- Networking events
- Conduct orientations and trainings
- Plan projects
- Lead teams
- Benefits administration
- Marketing and sales
- Customer relations
- Public speaking
- Recruiting
Accomplishments
Earned the Employee of the Quarter award within 6 months of just starting at Mel Trotter
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Human Resources Specialist
Mel Trotter Ministries
07.2025 - Current
Recruiter
Mel Trotter Ministries
09.2024 - 07.2025
Sales Manager
Phoenix Solar Power
06.2022 - Current
Project Manager
Santiago Properties, LLC
09.2020 - 01.2022
Human Resources Representative
Cascade Engineering
02.2013 - 03.2020
Bachelors - Business Administration
Cornerstone University
Associates - Business Management
Grand Rapids Community College
Personal Information
- Title: Human Resources Specialist