Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Gonzalez

Food Service
Camarillo,CA

Summary

Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

7
7
years of professional experience

Work History

Crew Member

Jersey Mike's
03.2023 - 06.2023
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.

Crew Member Shift Manager

Little Caesars Pizza
05.2018 - 03.2019
  • Coordinated maintenance requests when necessary to ensure a safe and functional work environment for both crew members and customers.
  • Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
  • Oversaw inventory management tasks, including ordering supplies and minimizing waste through accurate forecasting of sales trends.
  • Assisted in the training and onboarding of new employees, equipping them with the necessary skills for success in their roles.
  • Monitored labor costs by optimizing staff scheduling based on anticipated business levels, leading to better overall cost management.
  • Managed cash handling procedures accurately, ensuring proper accountability at the end of each shift.
  • Resolved customer complaints and issues professionally, ensuring repeat business and loyalty.
  • Maintained store cleanliness and organization, contributing to an overall inviting atmosphere for customers.
  • Ensured adherence to food safety guidelines by maintaining proper storage temperatures and sanitation practices within the kitchen area.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Sandwich Artist

SUBWAY®Restaurants
05.2016 - 02.2018
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Increased speed of service through effective multitasking and time management skills.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.

Education

High School Diploma -

Kern Valley High School
Lake Isabella, CA
05.2001 -

Skills

Inventory Restocking

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Timeline

Crew Member

Jersey Mike's
03.2023 - 06.2023

Crew Member Shift Manager

Little Caesars Pizza
05.2018 - 03.2019

Sandwich Artist

SUBWAY®Restaurants
05.2016 - 02.2018

High School Diploma -

Kern Valley High School
05.2001 -

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Joseph GonzalezFood Service