Joseph Gonzalez
San Jose,California
Summary
Operations professional with a proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adapting to changing needs and leading cross-functional teams is a natural strength. Skills in project management, process improvement, and resource allocation are highly developed. Known for dependability and results-driven approach, with a reputation for enhancing operational performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inventory and Operations Manager
Foundation Building Materials
01.2016 - 02.2025
- Interact with suppliers, vendors, and other stakeholders to optimize operational performance, ensure quality control standards, and execute daily distribution objectives.
- Identify and resolve operational and product issues to prevent delays, minimize costs, and enhance efficiency, safety, and performance.
- Manage scheduling, enforce company policies fairly, oversee opening and closing procedures, and meet all labor, quality, and delivery commitments.
- Plan, coordinate, and manage construction projects, ensuring they are completed on time, within budget, and to specifications.
- Collaborate with architects, engineers, subcontractors, and other stakeholders to ensure project requirements are met.
- Develop project schedules, budgets, and resource allocations; monitor and adjust as necessary.
- Conduct regular site inspections to ensure compliance with safety standards, building codes, and project specifications.
- Manage project documentation, including contracts, change orders, and progress reports.
- Resolve any issues that may arise during the construction process, proactively addressing challenges to keep the project on track.
- Communicate regularly with clients, providing updates on project status and addressing any concerns.
- Lead and motivate project teams, ensuring effective collaboration and productivity.
General Manager
U-Haul International
06.2010 - 02.2016
- Leadership: Lead, mentor, and manage a team of service, sales, and install technicians, office staff, and other personnel to ensure the delivery of high-quality services
- Operational Oversight: Oversee all aspects of the company's operations, including scheduling, dispatching, and customer service, to ensure smooth and efficient processes
- Financial Management: Manage the company's budget, monitor financial performance, and work to improve profitability through cost-effective strategies and revenue growth initiatives
- Customer Satisfaction: Maintain and enhance customer relationships by ensuring prompt, professional, and quality service. Handle customer escalations and implement solutions to improve customer satisfaction
- Developed and implemented strategies to increase sales and profitability.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Customer service representative
Petro
11.2009 - 04.2010
- Sales
- Inventory management
- Cash handling
- Com data checks
Education
High School Diploma -
Los Banos High School
Los Banos06-2008
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Certification
Fork Lift
Timeline
Inventory and Operations Manager
Foundation Building Materials
01.2016 - 02.2025
General Manager
U-Haul International
06.2010 - 02.2016
Customer service representative
Petro
11.2009 - 04.2010
High School Diploma -
Los Banos High School
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