Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awarded challenge coins from both the city's of Schertz and Seguin
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Joseph Gonzalez

New Braunfels

Summary

Dependable and skilled professional with a diverse background in highly regulated fields, including environmental operations and healthcare. Proven expertise in strict adherence to safety protocols, delivering exceptional customer service, and managing operations independently. A quick learner who masters technical procedures efficiently, maintains meticulous records, and builds positive rapport with clients and the public. Seeking to leverage a strong work ethic and versatile skill set in a new challenging role.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Mental Health Associate

San Marcos Treatment Center
08.2024 - Current
  • Provide direct client care and support in a mental health treatment facility, fostering a safe and therapeutic environment.
  • Utilize de-escalation techniques and crisis intervention strategies to manage high-stress situations effectively and compassionately.
  • Maintain detailed and confidential patient records, documenting behaviors, progress, and incidents in compliance with HIPAA guidelines.
  • Collaborate with a multidisciplinary team of nurses, therapists, and doctors to implement individualized patient care plans.
  • Assist patients with activities of daily living (ADLs), promoting independence and dignity while monitoring their well-being.

Groundwater Operator II

Schertz Seguin Local Government Corporation
02.2020 - 07.2024
  • Operated and maintained complex groundwater extraction and treatment systems, ensuring 100% compliance with state and federal environmental regulations (EPA).
  • Performed routine water sampling, chemical analysis, and precise data collection, accurately documenting results for regulatory reporting.
  • Conducted preventative maintenance on pumps, motors, and control systems, reducing downtime and ensuring continuous, efficient operation.
  • Responded to and diagnosed system alarms and irregularities, implementing effective corrective actions to resolve issues promptly.
  • Strictly adhered to all safety procedures, including Lockout/Tagout (LOTO) and Confined Space Entry, maintaining a zero-incident work environment.

Owner / Operator

Joseph’s Snack Distribution LLC
11.2015 - 12.2019
  • Founded and independently managed a profitable mobile food vending business, overseeing all operational aspects from procurement and logistics to sales and marketing.
  • Cultivated a loyal client base through exceptional customer service and a positive sales experience at high-traffic locations.
  • Managed all financial operations, including inventory control, cash handling, budgeting, and expense tracking, maximizing profitability.
  • Ensured full compliance with local health department codes and regulations regarding food safety, storage, and handling.
  • Demonstrated high initiative and reliability through daily setup and breakdown of vending equipment.

Education

High School Diploma -

Canyon High School
New Braunfels, TX

Skills

  • Technical Operations: Water Sampling & Analysis, System Maintenance & Troubleshooting, Equipment Diagnostics, Data Collection & Reporting
  • Safety & Compliance: EPA/State Regulations, HIPAA, Lockout/Tagout (LOTO), Confined Space Protocol, Food Safety Standards, Crisis Intervention
  • Administrative Skills: Inventory Management, Financial Budgeting, Record Keeping, Patient Charting, Regulatory Documentation
  • Interpersonal Skills: Customer Service, Crisis De-escalation, Team Collaboration, Problem-Solving, Independent Work

Certification

Class C Groundwater Treatment License (License #WG0019638) Texas Commission on Environmental Quality (TCEQ)

Timeline

Mental Health Associate

San Marcos Treatment Center
08.2024 - Current

Groundwater Operator II

Schertz Seguin Local Government Corporation
02.2020 - 07.2024

Owner / Operator

Joseph’s Snack Distribution LLC
11.2015 - 12.2019

High School Diploma -

Canyon High School

Awarded challenge coins from both the city's of Schertz and Seguin

awards were given for service during a line break where my coworkers and i worked on the line for over nineteen hours to  resolve the emergency 

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