Joseph Graham
Atlanta,GA
Summary
Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing 11 years of related experience, advanced inspection skills and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Truck Driver
PepsiCo
Stone Mountain, GA
01.2019 - 02.2024
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
District Manager
SUBWAY®Restaurants
Stone Mountain, GA
03.2010 - 01.2019
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Created and maintained productive relationships with key stakeholders in the district.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
Education
High School Diploma -
Terry Sanford High School
Fayetteville, NC05-2002
Some College (No Degree) - Computer Engineering
Fayetteville Technical Community College
Fayetteville, NCSkills
- Equipment Operation
- Route Management
- Load security
- Safe Driving
Certification
Currently holding an valid CDL
Timeline
Truck Driver
PepsiCo
01.2019 - 02.2024
District Manager
SUBWAY®Restaurants
03.2010 - 01.2019
High School Diploma -
Terry Sanford High School
Some College (No Degree) - Computer Engineering
Fayetteville Technical Community College