Joseph Gray
Philadelphia,PA
Summary
A strategically adept and results-driven marketing leader with robust experience in enterprise account management, team dynamism, and strategic navigation in the digital marketing and media planning landscape. Demonstrates a strong record in elevating high-value accounts, propelling customer success, and championing cross-functional synergy.
Overview
13
13
years of professional experience
Work History
Associate Director, Enterprise Client Strategy & Media Planning
Sidecar Interactive (Acquired by Quartile Digital)
New York, NY
02.2023 - Current
- Pilot a team of seven Customer Success Managers (CSMs), steering client solutions and communication paradigms
- Monitor and enhance customer satisfaction, preempt churn risks, and unlock growth avenues through strategic team engagements
- Serve as the pivotal liaison for marquee accounts such as Under Armour, Crate & Barrel, and Godiva Chocolates
- Forge and solidify partnerships across departments to prioritize tasks, ensure fluid communication, and tackle challenges head-on.
Senior Manager, Client Strategy - Enterprise & Agency Partnerships
Sidecar Interactive (Acquired by Quartile Digital)
07.2022 - 01.2023
- Cultivated the professional growth of new CSMs and led a trio of associates, centralizing on campaign enhancement and sophisticated SEM and Marketplace strategy instruction
- Helmed pivotal enterprise accounts wielding a combined annual budget north of $45 million, safeguarding their trajectory and fortifying strategic success.
Client Strategy Manager - Enterprise & Agency Partnerships
Sidecar Interactive (Acquired by Quartile Digital)
06.2021 - 06.2022
- Administered a portfolio of 8-10 top-tier enterprise accounts, orchestrating SEM strategies across a spectrum of platforms
- Engineered and executed regular strategic review sessions to refine tactics and drive business objectives
- Distinguished as '2022 Top CS Contributor' at Quartile for significant impact on customer success and corporate milestones.
Market Manager
GrubHub Inc.
Philadelphia
12.2019 - 05.2021
- Architected and deployed strategic business initiatives, catalyzing growth, and integrating over 4500 restaurant concepts, culminating in a $12 million ARR
- Emerged as a Top Performer, excelling in sales and service benchmarks within the company cadre.
Growth Manager / Trainer
The Training Station Gym
Philadelphia, PA
06.2015 - 03.2020
- Championed marketing initiatives that garnered the gym Philly Magazine's 'Best of Philly' Award in 2017.
- Managed procurement and strategically coordinated purchase orders for top-tier inventory from renowned vendors such as Under Armour, Saucony, Asics, Hoka, Mizuno, and New Balance, fueling the success of our award-winning running store.
Premium Sales & Marketing Intern
Comcast Spectator
Philadelphia, PA
01.2015 - 05.2015
Corporate Partnership / Marketing Intern
Philadelphia Union (Major League Soccer)
Chester , PA
04.2011 - 09.2014
Education
Bachelor of Science - Sports Management & Marketing
Temple University
05.2015
Skills
- Project Management
- Strategic Plan Development
- SEM / PPC / Paid Social / DSP
- Strategic Leadership
- MS Office
- Key Relationship Management
- A/B Testing
- Data Analysis
Timeline
Associate Director, Enterprise Client Strategy & Media Planning
Sidecar Interactive (Acquired by Quartile Digital)
02.2023 - Current
Senior Manager, Client Strategy - Enterprise & Agency Partnerships
Sidecar Interactive (Acquired by Quartile Digital)
07.2022 - 01.2023
Client Strategy Manager - Enterprise & Agency Partnerships
Sidecar Interactive (Acquired by Quartile Digital)
06.2021 - 06.2022
Market Manager
GrubHub Inc.
12.2019 - 05.2021
Growth Manager / Trainer
The Training Station Gym
06.2015 - 03.2020
Premium Sales & Marketing Intern
Comcast Spectator
01.2015 - 05.2015
Corporate Partnership / Marketing Intern
Philadelphia Union (Major League Soccer)
04.2011 - 09.2014
Bachelor of Science - Sports Management & Marketing
Temple University
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