Joseph Green
Columbia,SC
Summary
Hardworking professional with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Courier
Federal Express
Columbia, SC
02.2013 - Current
- Documented items transported, recipient information, and problems.
- Facilitated smooth flow of customer-related information to enhance decision-making process for company management.
- Answered customer questions on courier features of service, keeping customers informed about company services.
- Managed inventory of delivery supplies, such as packaging, labels, and delivery forms.
- Offered excellent customer service, resolving issues and answering queries at the point of delivery.
- Participated in training sessions to improve delivery methods, safety practices, and customer service skills.
- Quickly responded to customer inquiries to improve business relationships.
Welder
Technetics Group
Columbia, SC
03.2013 - 06.2015
- Determined equipment and welding methods, applying knowledge of metallurgy, geometry and welding techniques.
- Recognized, set up, and operated shielded metal arc and gas metal arc welding equipment.
- Conducted x-ray, hydrostatic and tolerance tests on welded parts to verify weld quality and conformance to specification.
- Troubleshot problems related to welds including porosity issues caused by improper shielding gas flow rates.
- Inspected completed work for conformance to specifications using various instruments.
Powder Coat Painter
Akebono Brake
Columbia, SC
03.2010 - 09.2011
- Followed safety procedures while operating machinery and handling hazardous chemicals.
- Operated equipment and made adjustments to settings to achieve proper quality and adherence to requirements.
- Inspected finished product to ensure quality standards were met.
- Reported daily job updates to supervisors, including whether workers had completed tasks on time.
Logistics Specialist
United States Navy, USN
Norfolk, VA
08.2003 - 06.2007
- Logged, processed, and followed up on merchandise authorization shipments in databases.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Implemented and oversaw compliance with safety and handling procedures for all shipments.
- Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.
- Developed training materials and conducted sessions for new logistics members.
- Utilized logistics software to optimize supply chain processes and improve efficiency.
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
Education
High School Diploma -
Eau Claire High School
Columbia, SC06-2003
Skills
- Business processes and procedures
- Logistics and Transportation
- Working Independently
- Problem-Solving
- Customer Service
- Relationship building and rapport
- Dependable and Responsible
- Attention to Detail
- Organizational Skills
- Organization and Time Management
Timeline
Welder
Technetics Group
03.2013 - 06.2015
Courier
Federal Express
02.2013 - Current
Powder Coat Painter
Akebono Brake
03.2010 - 09.2011
Logistics Specialist
United States Navy, USN
08.2003 - 06.2007
High School Diploma -
Eau Claire High School