Joseph Greenawald
Jeffersonville,IN
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
7
7
years of professional experience
Work History
Order Fulfillment Technician - IT Hardware Support
Global Payments Integrated
10.2022 - Current
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Liaised with internal departments to optimize productivity and efficiency.
- Organized work to meet demanding production goals.
- Addressed routine equipment maintenance according to established schedule.
- Tested components and systems to evaluate performance and identify concerns.
- Maintained compliance with regulatory standards and safety requirements.
Pharmacy Clerk-Inventory Associate
OptumRx
10.2019 - 04.2022
- Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Optimized workflow efficiency through effective use of pharmacy software systems for prescription tracking and drug interactions checking.
Sales Associate
Cool Breeze
06.2018 - 10.2019
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
General Laborer
Graphic Packaging
04.2017 - 06.2018
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Handled supply and equipment inventories and distribution for workers.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Education
High School Diploma -
New Albany High School
07.2018
Skills
- System Maintenance
- Data Entry
- Microsoft Word
- Flexible and Adaptable
- Customer Service
- Troubleshooting
Timeline
Order Fulfillment Technician - IT Hardware Support
Global Payments Integrated
10.2022 - Current
Pharmacy Clerk-Inventory Associate
OptumRx
10.2019 - 04.2022
Sales Associate
Cool Breeze
06.2018 - 10.2019
General Laborer
Graphic Packaging
04.2017 - 06.2018
High School Diploma -
New Albany High School