Joseph Gros
Albuquerque,NM
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Box Trucks. Semi trucks and all trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
8
8
years of professional experience
Work History
Operations Manager/Non-CDL Driver/CDL A OTR Truck Driver
Old Mile Transport LLC
03.2018 - Current
- Coordinated and dispatched drivers to ensure efficient and timely delivery of goods
- Provided exceptional customer service by promptly addressing customer inquiries and concerns
- Tracked and analyzed delivery performance to identify areas for improvement and to ensure that company standards are being met
- Trained and supervised drivers, ensuring that they have the necessary skills and knowledge to perform their duties effectively
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
- Increased profit by streamlining operations
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Business Owner/Operator
New Mile Transport
04.2017 - 04.2020
- Managed day-to-day business operations.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
Business Owner/Operator
Active Joe's Delivery Service
04.2015 - 04.2017
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Trained and motivated employees to perform daily business functions.
- Maintained clean driving record, adhering to state laws and safety standards.
- Balanced heavy workload using excellent time management skills to meet delivery and route deadlines.
- Removed and unloaded packages from 16ft & 26ft box-trucks for customer deliveries, using extreme care to avoid damage to goods.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Education
Associates Business - Marketing: Business/Marketing
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Excellent customer service skills
- Good organizational and time management skills
- Driver Management
- DOT Compliance
- Hazardous Materials Endorsement
- Tankers Endorsement
- Dry Vans, Reefer, Flatbed, Hot Shots and sand haul
- CDL A (no restrictions)
- Air Brake Certification
- OTR, Regional, local
- Pre-Trip Inspections
Timeline
Operations Manager/Non-CDL Driver/CDL A OTR Truck Driver
Old Mile Transport LLC
03.2018 - Current
Business Owner/Operator
New Mile Transport
04.2017 - 04.2020
Business Owner/Operator
Active Joe's Delivery Service
04.2015 - 04.2017
Associates Business - Marketing: Business/Marketing
Maricopa Community Colleges - Mesa Community College
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