Joseph Groves
City and County of San Francisco
El Sobrante
26
years of professional experience
Experienced Mobile Fire Mechanic skilled in troubleshooting, engine repair, and heavy equipment maintenance. Committed to enhancing operational efficiency and safety through effective diagnostics and repair.
Work History
Mobile Fire Mechanic
12 Years 10 Months- Diagnosed and repaired mechanical issues in city fire engines and aerial ladder trucks, ensuring optimal performance and safety.
- Conducted diagnostics and basic repairs at the firehouses to enhance reliability and longevity.
- Managed inventory of tools and parts, optimizing resource availability for seamless operational continuity.
- Led troubleshooting efforts for complex mechanical systems, achieving timely resolution of critical issues.
- Collaborated with team members to develop and implement improved repair processes, increasing workflow efficiency.
- Trained junior mechanics on best practices for diagnostics, repair techniques, and safety protocols.
Service Advisor/Journeyman Heavy Equipment Technician
13 Years 6 Months- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Coordinated service appointments and managed workflow to optimize customer satisfaction.
- Collaborated with technicians to ensure accurate diagnostics and timely repairs for clients.
- Maintained detailed records of service transactions, enhancing documentation accuracy and efficiency.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Diagnosed and repaired heavy equipment, ensuring optimal performance and safety compliance.
- Demonstrated adaptability by quickly mastering new technologies as they were introduced into the field of heavy equipment maintenance.
Education
Diesel Technology - Diesel Technology
High School Diploma
Skills
Troubleshooting skills
Maintenance and repairs
Engine repair
Heavy equipment repair
Troubleshooting
Timeline
Mobile Fire Mechanic
City and County of San Francisco
12.2013 - CurrentRead More
Service Advisor/Journeyman Heavy Equipment Technician
East Bay Ford Trucks
06.2000 - 12.2013Read More
Universal Technical Institute
Diesel Technology from Diesel Technology
Read More
De Anza High School
High School Diploma
Read More