Joseph Grupposo
Quillin Leather & Tack
Paris,KY
16
years of professional experience
Results-driven leader with a strong background in firefighting and business management. Known for enhancing workflow efficiency and mentoring teams. Aiming to utilize leadership skills to improve emergency response operations, build team efficiency in all areas of firefighting and ensure community safety.
Work History
Kentucky Air National Guard Fire Fighter
4 Years 8 Months- Responded swiftly to emergencies, coordinating with local law enforcement and emergency services.
- Responded swiftly to emergencies, remaining calm, coordinating coordinating with my crew, local law enforcement and outside departments.
- Teaching classes, both in classroom and in the field on a variety of subjects pertaining to the fire service, operational procedures and emergency response protocols.
- Implemented process improvements that enhanced workflow efficiency within the station.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Maintained accurate logs of daily activities and incidents for reporting purposes.
- Maintained positive attitude and motivated work ethic
- Show leadership by volunteering and seeking courses to learn and grow in skills as a firefighter.
Business Partner
9 Years 10 Months- Quillin's team consists of approximately 12 skilled craftsmen, produces over 12,000+ handcrafted halters each year, alongside a full catalog of durable leather goods, and ships worldwide!
- Developed strategic partnerships to enhance brand visibility and market reach.
- Analyzed market trends to identify growth opportunities and inform business decisions.
- Implement process improvements, driving operational efficiency.
- Provide exceptional customer service to customers, addressing their needs promptly and maintaining a professional demeanor.
General Manager
4 Years 6 Months- Worked with contractors on space build out.
- Conducted all interviews during hiring process.
- Led and held full staff meetings and trainings as we developed our staff leading into opening and continued this leadership through the life of the restaurant.
- Led teams in executing new menu initiatives, driving increased sales performance.
- Implemented cost control measures, enhancing profitability.
- Fostered relationships with vendors to ensure quality product sourcing and competitive pricing.
- Reduced food waste through better inventory management, leading to increased profitability.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
Owner/Operator
9 Years 6 Months- Built and opened business from scratch. Build out of retail space. Developed and maintained all brand relationships. Created and scheduled all events to promote business and focused heavily on customer service.
- Managed day-to-day operations, ensuring smooth workflow across all aspects of the business.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Oversaw inventory management processes, optimizing stock levels and reducing waste.
- Led all hiring and training. Mentored staff on best practices for service delivery and customer engagement.
- Evaluated performance metrics to identify areas for process improvement and cost reduction.
- Cultivated strong relationships with suppliers, negotiating favorable terms to improve profitability.
- Implemented technology solutions to streamline operations and enhance customer experience.
Education
High School Diploma
No Degree - Digital Communications And Media
Fire Instructor 1
FIre Officer 1
First Responder Inspector
Skills
Emergency response
staying calm and in control and on task in stressful environments
Emergency preparedness
Physical fitness
Leadership
Verbal and written communication
Punctuality
Search and rescue techniques
Fire pump operation
Fire hose deployment
Fireground communications
Apparatus inspection
Timeline
Kentucky Air National Guard Fire Fighter
Kentucky Air National Guard
12.2021 - CurrentRead More
General Manager
Oscar Diggs
10.2017 - 04.2022Read More
Business Partner
Quillin Leather & Tack
10.2016 - CurrentRead More
Owner/Operator
Current Running Inc
07.2010 - 01.2020Read More
Bourbon County High School
High School Diploma
Read More
Eastern Ky University
No Degree from Digital Communications And Media
Read More
United States Air Force CDC
Fire Instructor 1
Read More
United States Air Force CDC
FIre Officer 1
Read More
United States Air Force CDC
First Responder Inspector
Read More