Joseph Grzeskowiak
Rochester
Summary
I'm Dedicated professional with strong customer service skills. Experienced in enhancing customer engagement and operational efficiency, resulting in improved satisfaction and loyalty. Graduating soon at University at Buffalo as a Business/Finance Major. Looking to start a career with a growing financial organization, Ready to grow May 2026.
Overview
5
5
years of professional experience
Work History
Cashier
Golf Galaxy
Amherst
08.2025 - Current
- Processed customer transactions efficiently at retail sporting goods store.
- Provided exceptional customer service and resolved inquiries promptly.
- Assisted customers in product selection and provided detailed product information.
- Handled returns and exchanges according to company policies and procedures.
Pro Shop Manager
Wildwood Country Club
Rush
03.2021 - Current
- Trained staff in customer service techniques and product knowledge.
- Managed daily operations of pro shop, ensuring efficient service delivery.
- Developed and maintained relationships with customers to ensure satisfaction and repeat business.
- Coordinated special events and tournaments, enhancing member engagement.
Education
Bachelor of Science - Finance
SUNY At Buffalo
Buffalo, NY05-2026
Skills
- Expertise in Excel
- Customer service
- Project management
- Data entry
- PowerPoint
- Access (Queries, Marco, Reports)
Accomplishments
Dean list, Fall and Spring 2025, University at Buffalo
Timeline
Cashier
Golf Galaxy
08.2025 - Current
Pro Shop Manager
Wildwood Country Club
03.2021 - Current
Bachelor of Science - Finance
SUNY At Buffalo