Joseph Guerra

Gym Assistant

El Paso Country Club

2019 - Current

Assisted members with equipment usage and safety protocols.
Maintained cleanliness and organization of gym facilities.
Supported staff in managing daily operations and member inquiries.
Ensured proper functionality of fitness equipment through routine checks.
Provided exceptional customer service to enhance member experience.
Adapted quickly to various tasks and changing priorities in a fast-paced environment.
Boosted gym cleanliness by performing routine maintenance tasks, including sanitizing equipment and tidying up workout areas.
Maintained accurate records of membership details, attendance figures, and financial transactions in accordance with gym policies and procedures.
Facilitated a welcoming atmosphere for new members, offering personalized tours of the facility and answering questions about available services.
Supported the Gym Manager in various administrative tasks such as data entry, scheduling staff shifts, and tracking equipment maintenance schedules.
Improved gym member satisfaction by providing assistance with exercise equipment and demonstrating proper techniques.
Established rapport with regular clients through consistent engagement during their workouts which fostered a sense of community within the gym.
Supported group fitness instructors by setting up necessary equipment before class starts and breaking down afterwards, allowing them to focus on teaching classes effectively.
Assisted management in inventory control procedures for gym supplies such as towels, cleaning products, and bottled water.
Coordinated with personal trainers to schedule appointments for clients, streamlining the booking process and enhancing overall efficiency.
Handled member complaints professionally and efficiently, forwarding any unresolved issues to management for further action if necessary.
Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
Built and established positive relationships with patrons, team members and supervisors.