Joseph Guerrero
Fort Worth,Texas
Summary
Achieved significant improvements in service quality and operational efficiency through effective leadership in dining services. Enhanced team collaboration to meet evolving demands and drive results. Elevated staff training and customer service standards, optimizing inventory management processes.
Overview
5
5
years of professional experience
Work History
Prep Lead
Cidercade
11.2024 - 11.2025
- Create recipes used in everyday business operations.
- Developed prep lists for daily use as well as training methods used to teach all employees.
- Oversaw daily operations on the kitchen after prepwork was completed.
- Produced inventory and order guides to control product flow and trained staff on proper storage procedures.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Dining Services Manager
Timber Creek Senior Living
06.2022 - 10.2024
- Developed strong relationships with vendors and maintained quality food supply.
- Analyzed customer feedback data to make informed decisions on menu changes and improvements to overall dining experience.
- Oversaw facility maintenance tasks to ensure clean and safe environments for both the employees and customers.
- Implemented employee scheduling software to streamline shift management; reducing labor costs while also maintaining quality.
- Greeted guests, sat tables, and expedited food to further assist the front of house staff.
- Trained staff on proper cooking procedures, sanitation procedures, and FIFO rotation methods to ensure food safety.
General Manager
Carter’s Coffee
04.2021 - 04.2022
- Hired and trained staff to make recipes and follow food safety protocol in a mobile unit.
- Managed budget implementations, employee reviews, training, recipe creation, and scheduling.
- Managed outreach to promote customer interaction.
- Assisted with daily operations to assist team members.
Education
High School Diploma - Electrical, Electronics And Communications Engineering
Trimble Technical High School
Fort Worth, TX06.2014
Skills
- Food Safety Compliance
- Customer Service
- Staff Management
- Inventory and Budget Management
- Fluent in English and Spanish
Timeline
Prep Lead
Cidercade
11.2024 - 11.2025
Dining Services Manager
Timber Creek Senior Living
06.2022 - 10.2024
General Manager
Carter’s Coffee
04.2021 - 04.2022
High School Diploma - Electrical, Electronics And Communications Engineering
Trimble Technical High School