Joseph Gulley
Rogers,AR
Summary
Detail-oriented recent graduate with strong technical expertise in network infrastructure and information systems, eager to apply academic knowledge in a professional environment. Demonstrated ability to manage time effectively while executing complex projects and conducting comprehensive research. Recognized for rapid learning and exceptional problem-solving skills, committed to driving team success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Motors Parts Department
Mclarty Daniel Buick GMC
Bentonville, AR
11.2022 - Current
- Trained new employees on proper use of computer systems related to the part's departments duties such as order entry, invoicing.
- Operated parts warehouse efficiently and managed inventory levels high enough to meet customer needs and low enough to control inventory investment.
- Bolstered profitability of service and parts department by executing strategic plan to achieve monthly and annual targets.
- Established and maintained rapport with customers through active listening and dynamic communication to promote loyalty and referrals.
- Collaborated closely with service technicians and managers to verify that parts required for repairs remained in stock.
- Stayed up-to-date on product changes and new products and educated professionals on current features and capabilities.
Booking Sergeant
Benton County Sheriffs Office
Bentonville, AR
08.2021 - 11.2022
- Reported on quality of inmate work and violations committed by prisoners.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Used appropriate means to discipline prisoners.
- Maintained records of prisoners' identification and charges.
- Conducted investigations of crimes committed within prison.
- Counseled inmates and responded to legitimate questions, concerns and requests.
Service Advisor/Retail Sales Consultant
McLarty Daniel Nissan
Bentonville, AR
08.2020 - 08.2021
- Resolved customer complaints in an efficient and courteous manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Developed and maintained strong relationships with customers to ensure repeat business.
Transportation Manager
JB Hunt
Lowell, AR
09.2019 - 08.2020
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Directed investigations to verify and resolve customer or shipper complaints.
- Earned reputation for good attendance and hard work.
- Direct report for 45 drivers.
- Kept drivers within DOT regulations.
Logistics Coordinator
JB Hunt
Lowell, AR
05.2019 - 09.2019
- Researched issues to address shipping errors and mistakes
- Managed day-to-day shipping and receiving, typically overseeing more than 80 loads in 12-hour period
- Utilized ordering, tracking and billing systems and associated processes
- Analyzed operational performance and implemented plans to attain organizational and financial goals
- Booked loads using JB Hunt enterprise order management system
- Cleared various OBC errors to get the drivers being able to make their calls and continue on time delivery.
Training Manager
United States Marine Corps
Oceanside, CA
06.2015 - 04.2019
- Monitored team leader incentive and motivational programs.
- Mentored team members to succeed and advance within department and company.
- Determined course objectives and found or wrote course materials to cover topics.
- Oversaw training courses and promotional paths for professionals and leaders.
- Analyzed each department's training needs and developed new training programs based data collected.
- Led training classes and recorded instruction for later use.
Site Manager
United States Marine Corps
Camp Pendleton, CA
06.2016 - 11.2017
- Trained construction teams on site-specific requirements, techniques and procedures.
- Retained records of supplies and tools used and tasks performed for each project.
- Supervised day-to-day operations, equipment use and team of employees.
- Maintained safe work environment with zero accidents or lost work days.
- Trained all department managers in site safety protocols.
Education
Associate of Applied Science - Information Technology & Networking
DeVry University
Downers Grove, IL03-2025
Bachelor of Science - Computer Information Systems
DeVry University
Downers Grove, IL11-2026
Effective Leadership
Leadership and Ethics
Camp Pendleton2018
Construction Equipment
Equipment Engineer
Fort Leonard Wood, MO2015
High School Diploma -
Victory High School
Rocklin, CA2015
Skills
- Heavy industrial equipment
- Automotive logistics and procedures
- Operating systems
- Hardware inventory management
- Helpdesk administration
- Computer skills
- MS office
- Maintenance & repair
Certifications
- Programming Essentials-Python, Java, SQL
- CPR/AED Certified
- OSHA 10 General Industry Certified
- ACIC Certified
Certification
- Good Conduct Medal
- National Defense Service Medal
- Global War on Terrorism Service Medal
Timeline
General Motors Parts Department
Mclarty Daniel Buick GMC
11.2022 - Current
Booking Sergeant
Benton County Sheriffs Office
08.2021 - 11.2022
Service Advisor/Retail Sales Consultant
McLarty Daniel Nissan
08.2020 - 08.2021
Transportation Manager
JB Hunt
09.2019 - 08.2020
Logistics Coordinator
JB Hunt
05.2019 - 09.2019
Site Manager
United States Marine Corps
06.2016 - 11.2017
Training Manager
United States Marine Corps
06.2015 - 04.2019
Associate of Applied Science - Information Technology & Networking
DeVry University
Bachelor of Science - Computer Information Systems
DeVry University
Effective Leadership
Leadership and Ethics
Construction Equipment
Equipment Engineer
High School Diploma -
Victory High School