Joseph Gulo

Sales Manager from October 2018 to current- Overseeing the sales process from start to finish. Ensuring that sales consultants are following dealership processes while delivering exceptional customer service. Daily coaching and training.

Team Leader from October 2017 to October 2018- coaching and training on prospecting, negotiating, and building relationships.

Top Sales from June, 2004 to October 2017- sales generated soley from Repeat and Referral business. Top Units and in Gross Profit with highest lease retention.

• Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
• Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
• Nurtured leads through consistent follow-ups, always answering my phone from day 1, ultimately converting prospects into satisfied customers.
• Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.