
Dynamic leader with extensive experience in strategic operations management Proven track record in brand management and business development, driving significant customer acquisition and retention. Expert in supply chain optimization and cross-functional collaboration, leveraging data analysis to enhance performance and achieve operational excellence.
· Executed deployment and support responsibilities with precision by following an established playbook and developing proficiency in key platforms such as Descartes Route Planner, Salesforce, Tandem, and Act Fast, driving reliable market launches and operational continuity.
· Conducted scenario-based modeling to improve network design and resource allocation, while developing comprehensive documentation to guide consistent network optimization across markets.
· Develop deployment strategies and readiness plans for system transitions.
· Partnered with analytics teams to provide actionable insights for supply chain improvements, while managing market ticket metrics and documenting trend patterns to support faster issue resolution and data-driven decision-making.
· Spearheaded the complete rebranding and strategic transition from K&K Abrasives to Chi-Grit Abrasives, launching a modernized brand identity and growth strategy that supported a projected 20–30% revenue increase and expanded market positioning.
· Expanded the product portfolio with new premium abrasive SKUs, increasing average margin per sale and opening high-value revenue streams that strengthened overall profitability.
· Directed sales and operations strategy, driving a 25% increase in new customer acquisition, improved retention rates, and enhanced supply chain efficiency.
· Built investor-ready business plans, marketing campaigns, and operational models to secure funding and support long-term scalability.
· Oversaw cross-functional teams across sales, operations, and marketing, instilling a culture of performance, accountability, and customer focus.
· Led operations, budgeting, and strategic planning initiatives that improved overall company profitability by 15% through cost optimization and smarter resource allocation.
· Ensured compliance with industry standards while improving operational efficiency by implementing a controlled belt-pressing process at 100 PSI, guaranteeing seam integrity and preventing product separation.
· Directed a three-person team across inventory planning and warehouse operations, enhancing supply chain performance through improved forecasting, workflow optimization, and process discipline.
· Managed and mentored a team of 15 warehouse personnel and 5 office staff, maintaining zero turnover during my tenure through effective leadership, engagement, and a positive team culture.
· Developed and executed supply chain strategies that improved inventory accuracy, streamlined warehouse workflows, and strengthened vendor coordination, generating 15% in annual cost savings.
· Led cross-functional teams to enhance logistics, vendor relationships, and compliance processes.
· Championed cost-reduction initiatives and operational efficiencies, including the successful setup of two new 3PL partnerships in St. Louis and Oklahoma, resulting in a 15–20% reduction in logistics and distribution costs.
• Managed a high-performing team of five responsible for optimizing route planning for 30,000+ locations each week, ensuring accuracy, efficiency, and service reliability.
• Implemented targeted process improvements that reduced labor and mileage costs by 35%, improving overall routing efficiency and operational performance.
• Partnered with field operations leaders to enhance service execution and efficiency.
• Provided data-driven recommendations to improve logistics and network strategies.
• Led route optimization projects to enhance supply chain efficiency.
• Conducted inventory rebalancing and cost analysis to refine logistics strategies.
• Trained and mentored analysts to improve operational capabilities.
Available upon request.