Host
Texas Roadhouse Restaurant
Edwardsville, IL
05.2022 - Current
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move chairs and adjust seating to accommodate groups with special requests.
- Recorded available tables after seating each party using specialized seating software.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Assisted managers with quickly resolving service- and food-related issues.