Joseph Haines
Martinsburg,WV
Summary
Experienced Small Engine Mechanic skilled in engine diagnostics, repair, and preventive maintenance. Proven ability to enhance customer satisfaction through effective communication and problem-solving.
Overview
16
16
years of professional experience
10
10
Certifications
Work History
Small Engine Mechanic
Browning Equipment
Purcellville, Virginia
04.2014 - Current
- Diagnosed engine problems using specialized tools and equipment.
- Repaired small engines by replacing faulty components and systems.
- Conducted routine maintenance on lawn mowers, generators, and other equipment.
- Collaborated with customers to understand their mechanical issues and needs.
- Maintained a clean and organized workspace for safety compliance.
- Trained junior mechanics on techniques and best practices in engine repair.
- Utilized manuals and schematics to guide repair processes effectively.
- Ordered parts and supplies to ensure timely service delivery for clients.
- Performed regular preventative maintenance tasks such as oil changes and filter replacements.
- Performed diagnostics and repairs on a variety of small engines, including lawn mowers, snow blowers, chainsaws and leaf blowers.
- Disassembled engines to gain access to defective parts for removal or repair.
- Tested repaired equipment to ensure proper performance.
- Used chemicals and high-pressure water systems to clean engines and equipment after repairs.
- Installed new engines in place of old ones utilizing appropriate tools.
- Filled out warranty claims with serial and model numbers.
- Inspected parts for wear and damage using precision instruments.
- Provided customer service by answering questions about maintenance needs for small engines.
- Ordered replacement parts as needed based on diagnostic tests results.
- Followed safety protocols while performing repair work in the shop or at customer sites.
- Participated in ongoing training sessions to stay up-to-date with industry standards.
- Followed company and manufacturer guidelines for completing repairs.
- Repaired electrical systems including wiring harnesses, ignition systems and switches.
- Utilized computer-based diagnostic software programs to troubleshoot issues with small engine components.
- Kept workshop and bench area tidy and clean.
- Documented work performed on each piece of machinery to back up customer invoices.
- Educated customers on the proper operation and maintenance of their small engine products.
- Adjusted engine speed and timing according to manufacturer's specifications.
- Assisted other mechanics in more complex repairs when necessary.
- Fabricated new parts when necessary from metal stock or other materials.
- Replaced faulty or worn out components such as fuel lines, carburetors, pistons, rings, gaskets and spark plugs.
- Consulted with customers to understand and meet individual maintenance or repair needs.
- Kept tools clean, sharpened, maintained and put away after job tasks to keep shop in good working order.
- Read and utilized information from factory service manuals to complete work and test systems according to official procedures.
Small Engine Mechanic
Millers Ace Hardware
Stephens City, Virginia
03.2010 - 03.2014
- Diagnosed engine problems using specialized tools and equipment.
- Collaborated with customers to understand their mechanical issues and needs.
- Maintained a clean and organized workspace for safety compliance.
- Repaired small engines by replacing faulty components and systems.
- Conducted routine maintenance on lawn mowers, generators, and other equipment.
- Utilized manuals and schematics to guide repair processes effectively.
- Ordered parts and supplies to ensure timely service delivery for clients.
- Performed regular preventative maintenance tasks such as oil changes and filter replacements.
- Performed diagnostics and repairs on a variety of small engines, including lawn mowers, snow blowers, chainsaws and leaf blowers.
- Disassembled engines to gain access to defective parts for removal or repair.
- Tested repaired equipment to ensure proper performance.
- Used chemicals and high-pressure water systems to clean engines and equipment after repairs.
- Installed new engines in place of old ones utilizing appropriate tools.
- Filled out warranty claims with serial and model numbers.
- Inspected parts for wear and damage using precision instruments.
- Provided customer service by answering questions about maintenance needs for small engines.
- Ordered replacement parts as needed based on diagnostic tests results.
- Followed safety protocols while performing repair work in the shop or at customer sites.
- Participated in ongoing training sessions to stay up-to-date with industry standards.
- Followed company and manufacturer guidelines for completing repairs.
- Repaired electrical systems including wiring harnesses, ignition systems and switches.
- Utilized computer-based diagnostic software programs to troubleshoot issues with small engine components.
- Kept workshop and bench area tidy and clean.
- Documented work performed on each piece of machinery to back up customer invoices.
- Educated customers on the proper operation and maintenance of their small engine products.
- Adjusted engine speed and timing according to manufacturer's specifications.
- Assisted other mechanics in more complex repairs when necessary.
- Fabricated new parts when necessary from metal stock or other materials.
- Replaced faulty or worn out components such as fuel lines, carburetors, pistons, rings, gaskets and spark plugs.
- Managed parts inventory, order tracking and repair documentation by keeping detailed and accurate records.
- Consulted with customers to understand and meet individual maintenance or repair needs.
- Kept tools clean, sharpened, maintained and put away after job tasks to keep shop in good working order.
- Read and utilized information from factory service manuals to complete work and test systems according to official procedures.
Education
High School Diploma -
Sherando High School
Stephens City, VA06-2004
Skills
- Engine diagnostics
- Engine repair
- Preventive maintenance
- Electrical troubleshooting
- Computer diagnostics
- Parts inventory management
- Customer relationship management
- Time management
- Technical documentation
- Problem solving
- Effective communication
- Customer education
- Safety compliance
- Transmission and hydraulic repair
- Engine rebuilding
- Preventative maintenance
- Two-stroke engine repair
- Four-stroke engine repair
- Hydraulic system maintenance
- Equipment assembly
- Maintenance scheduling
- Problem-solving abilities
- Professionalism
- Repair documentation
Certification
Stihl Gold Certified
Timeline
Small Engine Mechanic
Browning Equipment
04.2014 - Current
Small Engine Mechanic
Millers Ace Hardware
03.2010 - 03.2014
High School Diploma -
Sherando High School