Joseph Haller
Wheeling,WV
Summary
Proven ability to provide excellent customer service and resolve customer inquiries in a timely manner. Possesses strong problem-solving skills and ability to multitask in a fast paced environment. Aiming to leverage abilities to successfully be an asset for your organization .
Overview
4
4
years of professional experience
Work History
Product Specialist
Straub Hyundai
10.2022 - Current
- Resolved customer inquiries on new and used vehicles
- Assisted with customer trade-ins, ensuring fair evaluation
- Conducted test drives and negotiated pricing
- Utilized CRM for follow-up, credit applications, and customer updates
- Analyzed customer feedback surveys to uncover trends in customer satisfaction levels and recommend improvements accordingly
- Participated in ongoing training to enhance job skills and knowledge
- Conducted thorough needs assessments for each client to identify ideal vehicle matches based on preferences and budget constraints
- Hyundai HRX score over 970
Intern
Main Street Bank
05.2021 - 08.2021
- Took pictures of collateral for property inspections
- Collection and data entry of business and personal tax returns
- Aided in local community reinvestment program through volunteer work with catholic charities
- Created forgiveness applications for PPP program
- Worked in a team environment to complete tasks
Resident Assistant
West Liberty
07.2020 - 01.2021
- Attended, Participated, and contributed to monthly staff meetings addressing resident needs
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues
- Responded to room transfers, incident reports and maintenance requests
- Managed front desk operations during assigned shifts, assisting visitors with inquires while maintaining accurate records of resident hall activities
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues
Education
Bachelor of Science - Business Administration, Marketing
West Liberty University
West Liberty, WV05.2022
Skills
- Data Entry
- Attention to detail
- Effective Communication
- Time Management
- Client Engagement
- Multitasking
- Skilled Collaborator
- Customer needs assessment
Timeline
Product Specialist
Straub Hyundai
10.2022 - Current
Intern
Main Street Bank
05.2021 - 08.2021
Resident Assistant
West Liberty
07.2020 - 01.2021
Bachelor of Science - Business Administration, Marketing
West Liberty University
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