Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Hallman

Cicero

Summary

Dynamic and goal-oriented professional with experience at Best Buy, excelling in customer service and sales strategies. Proven ability to enhance customer satisfaction and drive revenue through effective product recommendations and conflict resolution. Skilled in inventory tracking and adept at collaborating with teams to achieve sales targets in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Plumbing Apprentice

Johnny C’s Plumbing & Heating
05.2025 - 07.2025
  • Assisted journeymen in installing and repairing plumbing systems for residential and commercial properties.
  • Conducted inspections to identify plumbing issues and recommended appropriate solutions to improve system efficiency.
  • Maintained and organized tools, equipment, and workspaces to ensure a safe and efficient work environment.
  • Collaborated with team members to troubleshoot complex plumbing challenges and implement effective solutions.
  • Supported the installation of fixtures, pipes, and drainage systems while adhering to safety protocols and building codes.
  • Enhanced skills in using plumbing tools such as pipe wrenches, soldering equipment, and hydro-jetting machines effectively.
  • Developed knowledge of local plumbing regulations to ensure compliance during installations and repairs on job sites.
  • Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Safely handled tools and equipment in large-scale projects.
  • Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
  • Increased efficiency of pipe installations by accurately measuring, cutting, threading, and assembling materials as needed.
  • Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
  • Mastered various types of piping materials and their appropriate applications, improving overall project outcomes.
  • Demonstrated adaptability by adjusting schedules or techniques when faced with unexpected challenges or changes in project scope.
  • Contributed to cost savings by identifying opportunities for material reuse or recycling when possible during projects.
  • Collaborated with construction teams to ensure seamless integration of plumbing systems in new builds or renovations.
  • Streamlined inventory management, ensuring necessary tools and supplies were readily available for each job site.

Samsung Experience Specialist

Best Buy
09.2021 - 05.2025

Sales Associate

Burdick Hyundai
11.2020 - 02.2021
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Operated point-of-sale systems efficiently, processing transactions with accuracy and speed.
  • Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.
  • Participated in promotional events, boosting store traffic and enhancing brand awareness within the community.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales Associate

Target
06.2018 - 09.2020
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized merchandise displays to promote sales and attract customer interest.
  • Processed transactions accurately using point-of-sale systems, ensuring a smooth checkout process.
  • Collaborated with team members to meet daily sales targets and improve store performance.
  • Learned inventory management practices to support stock replenishment and product availability.
  • Adapted quickly to new products and store policies, demonstrating flexibility in a dynamic environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

No Degree - Communications

Onondaga Community College
Syracuse, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Cash handling
  • Verbal/written communication
  • Flexible schedule
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Customer needs assessment
  • Sales strategies
  • Professional demeanor
  • Sales training
  • Inventory tracking
  • Sales development
  • Merchandise display
  • Product recommendations
  • Display setup

Timeline

Plumbing Apprentice

Johnny C’s Plumbing & Heating
05.2025 - 07.2025

Samsung Experience Specialist

Best Buy
09.2021 - 05.2025

Sales Associate

Burdick Hyundai
11.2020 - 02.2021

Sales Associate

Target
06.2018 - 09.2020

No Degree - Communications

Onondaga Community College

Similar Profiles

CREATE PROFILE
Joseph Hallman