Joseph Hamblin

As the first section customers saw when walking into the south entrance, I was often the first point of contact when it came to questions and issues customers had.

• Assisted customers in selecting apparel, providing personalized service and product knowledge.
• Organized merchandise displays to enhance visual appeal and facilitate customer shopping experiences.
• Maintained inventory accuracy through regular stock counts and replenishment of shelves.
• Operated point-of-sale system to process transactions efficiently and accurately.
• Collaborated with team members to ensure a clean and organized sales floor environment.
• Supported promotional events by setting up displays and distributing marketing materials.
• Resolved customer inquiries and concerns promptly to ensure satisfaction and loyalty.
• Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
• Greeted and interacted with over customers to assist in selecting and locating merchandise.
• Strengthened customer loyalty by engaging in conversation, remembering preferences, and following up on previous purchases.
• Learnt how to deal with conflict and come up with solutions that left the customers satisfied.

At VSS I started off as one of the workers building kits on the floor, this entailed moving through the warehouse in an efficient manner and grabbed the correct parts and quantities as described by the orders from Hill AFB.

After a few months of this, I moved into our receiving bay department where I would receive 3 shipments every morning, help unload the shipment and ensure the quantities were written on the ledger. I'd then get the signatures required and brought the manifest to our supervisor. My main job after receiving shipments was breaking down the shipments, and counting and quality checking the parts we received.

• Managed inventory control, ensuring accurate stock levels and timely replenishment.
• Collaborated with team members to optimize workflow and enhance productivity.
• Conducted regular safety inspections, maintaining compliance with health regulations.
• Trained new employees on best practices for safe equipment operation and handling procedures.
• Implemented process improvements that reduced order fulfillment times by streamlining picking operations.
• Oversaw shipping and receiving processes, ensuring accuracy and timely dispatch of goods.
• Maintained organized workstations, promoting efficiency in daily warehouse activities.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
• Increased accuracy of inventory records through meticulous documentation and regular audits.

As an insider, I was often bounced around the inside across different stations depending on what station needed help. Whether it was taking phone orders, making the pizzas, or what other random tasks that popped up throughout the shift.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.

As a seasonal worker at Black Island Farms, my main priority and job was customer interactions. I would be put in charge of some of the seasonal events, such as the slides or bouncy houses, and would resolve any questions or issues that arose in those areas.

• Resolved customer inquiries promptly, enhancing overall service experience for visitors.
• Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
• Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
• Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.