Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Hamby

Odum,GA

Summary

Dynamic professional with extensive experience in customer service and inventory management at Dollar General Store. Proven ability to enhance operational efficiency through process improvement and effective team coordination. Skilled in legal research and title examination, delivering accurate reports while maintaining high standards of confidentiality and client satisfaction.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Sales Associate

Dollar General Store
Alma, GA
03.2023 - Current
  • Assisted customers with product selection and inquiries.
  • Maintained store cleanliness and organized merchandise displays.
  • Operated cash register and processed transactions efficiently.
  • Restocked shelves and ensured product availability for customers.
  • Collaborated with team members to achieve daily store goals.
  • Monitored inventory levels and reported discrepancies to management.
  • Provided excellent customer service to enhance shopping experience.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Used technology resources to assist customers in locating and selecting items.
  • Received and displayed product shipments on store retail shelves upon delivery.

Assistant Manager

Gisco
Brunswick, GA
04.2016 - 01.2023
  • Managed daily operations and coordinated staff to ensure efficient workflow.
  • Supervised team performance and provided training on company policies and procedures.
  • Developed schedules to optimize resource allocation and improve productivity.
  • Conducted regular inventory checks and maintained accurate stock levels across departments.
  • Facilitated communication between departments to enhance collaboration and resolve issues.
  • Implemented process improvements to streamline operations and reduce delays.
  • Assisted in the recruitment process by interviewing candidates and evaluating applications.
  • Monitored compliance with safety regulations and ensured a safe working environment.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.

Title Abstractor

South East Georgia Title
Saint Simons Island, GA
03.2013 - 03.2016
  • Conducted thorough title searches to identify property ownership and liens.
  • Analyzed legal documents to determine property boundaries and easements.
  • Prepared detailed title reports for clients and stakeholders.
  • Collaborated with attorneys to resolve title issues and disputes.
  • Utilized title search software for efficient data retrieval and management.
  • Reviewed public records to ensure compliance with local regulations.
  • Communicated effectively with clients regarding title findings and processes.
  • Prepared reports regarding findings during title search process.
  • Researched public records including deeds, mortgages, liens, judgments, tax records and other related documents.
  • Responded promptly to customer inquiries regarding title issues or concerns.
  • Performed title searches to determine the chain of ownership of parcels in question.
  • Drafted abstracts containing detailed summaries of all documents related to a specific parcel of land.
  • Reviewed documents to identify relevant information such as legal description of property, name of grantor and grantee, consideration amount and other pertinent data.
  • Conducted research using online databases and resources such as county recorder offices or government agencies.
  • Verified the accuracy of all information obtained from public records or other sources.
  • Adhered strictly to company policies concerning deadlines, quality control procedures and ethical standards.
  • Maintained confidentiality when dealing with sensitive client information.
  • Compiled and reviewed title documents for accuracy and completeness prior to submission.
  • Investigated any discrepancies found in public record titles through examination of court orders, surveys or other sources.
  • Evaluated documents to determine property ownership.
  • Performed title searches, ordered reports, and obtained clearance documents.
  • Notified supervisor of possible delays and issues.

Assistant Manager

Hamby's By Air Package
Saint Simons Island, GA
06.2003 - 03.2016
  • Managed daily operations and coordinated staff to ensure efficient workflow.
  • Conducted regular inventory checks and maintained accurate stock levels across departments.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Office Assistant

Nightingale, Liles, Dennard and Carmical
Brunswick, GA
01.2007 - 02.2013
  • Organized and maintained filing systems to ensure easy access to documents.
  • Supported team with data entry and document preparation tasks efficiently.
  • Facilitated office supply inventory management to ensure availability.
  • Handled incoming and outgoing mail to maintain smooth operations.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Answered phone calls and directed them to appropriate personnel.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Organized and scheduled meetings and appointments for management.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Ordered office supplies and managed inventory to ensure a well-stocked office.
  • Maintained confidentiality of sensitive information and documents.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Managed inventory of office supplies and placed orders when needed.
  • Delivered messages and ran errands.

Education

Certificate - Phlebotomy

Coastal Pines Technical College
Waycross, GA
05-2025

Certificate - Paralegal Studies

College Of Coastal Georgia
Brunswick, GA
01-2007

Skills

  • Customer service
  • Legal research
  • Title examination
  • Process improvement
  • Data entry
  • Document management
  • Inventory management
  • Team coordination
  • Report preparation

Certification

Certified Phlebotomy Technician

Legal Aid Certification

Timeline

Sales Associate

Dollar General Store
03.2023 - Current

Assistant Manager

Gisco
04.2016 - 01.2023

Title Abstractor

South East Georgia Title
03.2013 - 03.2016

Office Assistant

Nightingale, Liles, Dennard and Carmical
01.2007 - 02.2013

Assistant Manager

Hamby's By Air Package
06.2003 - 03.2016

Certificate - Phlebotomy

Coastal Pines Technical College

Certificate - Paralegal Studies

College Of Coastal Georgia

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