Joseph Harrington
Summary
Dynamic and dedicated professional with extensive experience as a Police Officer at the Columbus Division of Police, excelling in conflict resolution and community engagement. Proven ability to enhance public safety through sound judgment and effective communication, while maintaining integrity and fostering trust within diverse populations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Police Officer
Columbus Division Of Police
08.2024 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Delivery Driver
Fed Ex Ground
04.2022 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Specialist
Verizon
01.2021 - 04.2022
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Increased efficiency by automating routine tasks with software solutions.
- Led quality assurance efforts, maintaining high standards for all products and services.
Delivery Driver
Fed Ex Ground
03.2019 - 01.2022
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Education
No Degree - Criminal Justice
University of Akron
Akron, OHHigh School Diploma -
Austintown Fitch
Youngstown, OH06-2015
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Community engagement
- Traffic laws
- Conflict resolution tactics
- Physical fitness
- Patience and empathy
- Cultural awareness
Certification
- OPOTA Certified
- CFR - Certified First Responder
- First Aid
Timeline
Police Officer
Columbus Division Of Police
08.2024 - Current
Delivery Driver
Fed Ex Ground
04.2022 - 08.2024
Specialist
Verizon
01.2021 - 04.2022
Delivery Driver
Fed Ex Ground
03.2019 - 01.2022
No Degree - Criminal Justice
University of Akron
High School Diploma -
Austintown Fitch
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