Joseph A Hayes
Summary
Driven system designer with 33 years of success in security & safety. Technical solutions and system development environments. Focused on working closely with clients to determine technical project objectives, specifications and solutions.
Overview
11
11
years of professional experience
Work History
System Designer/Sales Representative
Alarm Protective Services
2022.09 - Current
- Collaborated with clients to determine project specifications and scope.
- Provided technical leadership to team members during system design.
- Provided costumer best system design, product and bid of current job opportunity.
- Performed quality code review and removed technical debt and security vulnerabilities.
Company Owner
Hayes Home Security LLC.
2015.10 - 2021.05
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Developed long-term relationships with key clients, vendors and service providers.
- Resolved customer service issues with timely and professional resolutions.
- Negotiated contracts with vendors and service providers to secure favorable terms of service ext.
- Provided daily sales for company growth and maintained relationships with customers.
- Overseen installation of camera, alarms, fire and surround sound systems in residential and commercial jobs.
Technical Specialist/Project Manager
Dacsis, LLC
2013.04 - 2014.08
- Completed troubleshooting and diagnostics on company resources.
- Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
- Maintained system quality control, surveying users, collecting metrics data on a daily basis.
- Overseen up to seven drilling rigs and employees on day to day, safety, gas detection systems and other special systems we provided.
Education
High School Diploma -
Ashford University
San Diego, CA03.2006
Skills
- Business Security
- Job Management
- System Sales
- Design & Operation
- Project Management
- Systems Analysis
- Information Security
- Technical Documentation
Timeline
System Designer/Sales Representative
Alarm Protective Services
2022.09 - Current
Company Owner
Hayes Home Security LLC.
2015.10 - 2021.05
Technical Specialist/Project Manager
Dacsis, LLC
2013.04 - 2014.08
High School Diploma -
Ashford University
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