Summary
Work History
Education
Skills
Affiliations
Extracurricular activities
Timeline
Generic

Joseph Heins

Wayzata,MN

Summary

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Work History

Cashier/ Produce

Kowalski's Markets
01.2024 - Current
  • Processed customer transactions efficiently, ensuring accurate handling of cash and card payments.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Handled inventory restocking for maintaining organized and attractive displays.
  • Resolved customer inquiries and issues to ensure a positive shopping experience.
  • Assisted in training new staff to ensure consistent customer service standards.
  • Coordinated with team members for smooth store operations during peak hours.
  • Stocked, tagged and displayed merchandise as required.
  • Worked effectively in fast-paced environments.

Cashier

Lunds & Byerlys
12.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Accounting And Finance

University of Nebraska, Lincoln
Lincoln, Nebraska, NE
03-2028

Skills

  • Cash handling
  • Customer transactions
  • Product knowledge
  • Customer service
  • Team collaboration
  • Inventory control
  • Customer assistance
  • Microsoft Excel

Affiliations

  • member of Delta Tau Delta
  • 4-H
  • Junior Hereford association
  • UNL Big Red Investing Club

Extracurricular activities

Throughout my whole life i have been involved in 4-H, specifically they the beef cattle project. I have shown Hereford's my whole life and have learned lots form my projects over the years. Within my club I have held positions such as club president, vice president, and treasure. My time in 4-H has gave me many opportunities to lead and mentor younger 4-H members.


In my time at college I have joined the fraternity Delta Tau Delta. With my time in the fraternity I have been a part of some of our exec teams such as the academic team and our ritual team.


I have also taken the time to join the Big Red Investment club, that operates through the College of business.

Timeline

Cashier/ Produce

Kowalski's Markets
01.2024 - Current

Cashier

Lunds & Byerlys
12.2020 - 03.2021

Bachelor of Science - Accounting And Finance

University of Nebraska, Lincoln

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