Summary
Overview
Work History
Education
Timeline
Generic

Joseph Hendel

Chicago

Summary

Experienced Clinic Coordinator with a diverse background in account management, marketing, advertising, customer service, and digital/social media marketing. Seeking new opportunities to leverage skills and excel in office management or marketing roles.

Overview

10
10
years of professional experience

Work History

Clinic Coordinator

Rush River North
01.2024 - Current
  • Manage appointment scheduling, patient records, and insurance verification.
  • Provide administrative support, including answering phones, managing correspondence, and maintaining filing systems.
  • Demonstrate expert proficiency in Epic medical software, optimizing patient care workflows and enhancing data management for healthcare teams.
  • Assist with documenting clinic activities and updating medical records.
  • Greet and assist patients, ensuring a welcoming atmosphere

Flight Attendant

American Airlines
03.2018 - 01.2024
  • Provided passengers with an elevated customer service experience while maintaining the ability to succeed in a fast-paced work environment
  • Traveled the world for extended periods of time, adapting to various cultures & customs, and being available to remain on-call and report to work on short notices
  • Remained annually qualified through the various fields of required FAA and American Airlines Airlines safety regulations such as; CPR, emergency aircraft equipment, threat emergency medical and fire equipment, prevention and management.

Retail Merchandiser

Wish Shoes & Accessories
08.2017 - 04.2018
  • Developed and executed vendor-featured events to increase in-store sales and promote brand awareness and social media presence for both vendor and retailer
  • Designed and promoted product merchandise through creative retail layouts to produce sales, grow brand awareness, and increase customer engagement in-store and on social media
  • Collaborated with buyers, suppliers/distributors to negotiate prices, quantities, and time-scales
  • Executed all aspects of retail merchandising including stocking and merchandising products, replenishing shelves, and rotating stock.

Account Manager

FUEL Partnerships
10.2015 - 07.2017
  • Built and executed full in-store and out-of-store strategic retail marketing programs for a portfolio of brands and companies from ideation to launch
  • Led marketing campaigns that built consumer awareness, and loyalty, and drove sales while managing budgets ranging from $25K - $500K
  • Developed social media and creative service business model that supported marketing programs with the ability to cater to specific brand needs
  • Responsible for all in-house creative, digital design, microsite development, and on-pack messaging
  • Managing all In-store, out-of-store, digital, social media marketing, and vendor relations for CPG Brands
  • The portfolio includes Sabra Hummus, FAGE, Arm & Hammer, Batiste, Tabasco, Green Giant, and Nature's Bakery
  • Developed and implemented digital marketing strategies and campaigns to reach and exceed customer acquisition and engagement goals
  • Analyzed website traffic, online sales, social media trends, and other metrics to evaluate marketing performance and optimize campaigns
  • Collaborated with creative teams to produce high-quality content for web, email, and social media campaigns
  • Managed paid advertising campaigns on Google Ads, Facebook Ads, and other social media platforms
  • Monitored and reported on SEO performance, keyword rankings, and other search engine optimization efforts.

Social Media Analyst

Spotlight Media Solutions
08.2014 - 10.2015
  • Played a key role in developing comprehensive strategies that use social media marketing techniques to increase client visibility, membership, and traffic
  • Managed, monitored, and engaged in social media/internet communities for 100+ companies
  • Developed content recommendations based on in-market, social, and/or cultural trends
  • Provided monthly and weekly social reports, key insights, recommendations, and competitor analysis.

Education

English: Editing, Writing, And Media

Florida State University
Tallahassee, FL
01-2013

Associate of Arts -

Tallahassee Community College
Tallahassee, FL
01-2011

Timeline

Clinic Coordinator

Rush River North
01.2024 - Current

Flight Attendant

American Airlines
03.2018 - 01.2024

Retail Merchandiser

Wish Shoes & Accessories
08.2017 - 04.2018

Account Manager

FUEL Partnerships
10.2015 - 07.2017

Social Media Analyst

Spotlight Media Solutions
08.2014 - 10.2015

English: Editing, Writing, And Media

Florida State University

Associate of Arts -

Tallahassee Community College

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Joseph Hendel