Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Joseph Henderson

Littleton,CO

Summary

Dynamic leader with proven adaptability and proficient in. Skilled in fostering collaboration and driving results in high-pressure environments. Motivated to leverage my knowledge and experience into a productive atmosphere.

Overview

9
9
years of professional experience

Work History

Guest Service Agent- Supervisor

Sage Hospitality
Denver, CO
01.2022 - Current
  • Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
  • Supported front desk team members during peak times, ensuring efficient operations under high-pressure situations.
  • Process reports and facilitate inventory balancing along with overall hotel operational needs.
  • Acted as liaison between guests and hotel departments to facilitate communication regarding special requests or concerns effectively addressing any issues that arose during their stay.

Security Supervisor

Argus Event Staffing
Denver, CO
05.2018 - 01.2022

Acted as a security supervisor for Red Rocks Amphitheatre and Mission Ballroom.

  • Managed a team of security staff, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.

Team Leader

The Aloha Way
Denver, CO
02.2021 - 12.2021

A local marketing agency, worked diligently with various nonprofits focused on community fundraising towards homeless projects, addiction education and treatment, and community development.

  • Fostered a positive and collaborative work environment.
  • Engaged with the community to assist in personalized growth planning.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.

Education

Bachelor of Science - International Business Management

Metropolitan State University of Denver
Denver, CO
12-2025

Skills

  • Writing and verbal communication
  • Adaptability
  • Proficient in Excel
  • Proficient in Microsoft programs
  • Proactive leadership skills
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Documentation And Reporting

Timeline

Guest Service Agent- Supervisor

Sage Hospitality
01.2022 - Current

Team Leader

The Aloha Way
02.2021 - 12.2021

Security Supervisor

Argus Event Staffing
05.2018 - 01.2022

Bachelor of Science - International Business Management

Metropolitan State University of Denver
Joseph Henderson
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