Alicia Hendricks
Strunk,KY
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction. Flexible and adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Interventional Radiologic Technologist/ Hybrid OR
UCHealth Memorial Hospital
11.2019 - 11.2021
- Assume 24 hour call for a level 1 trauma center
- Provide excellent patient care, education, safety and satisfaction
- Maintain sterile technique and provide physician assistance by scrubbing or circulating all procedures
- Provide quality imaging and radiation safety
- Ensure documentation accuracy and completion
Lead Interventional Radiologic Technologist
Azura Vascular Care
06.2016 - 09.2019
- Provide excellent patient care, education, safety and satisfaction
- Maintain sterile technique and provide physician assistance by scrubbing in for all procedures
- In charge of ordering all center supplies, maintaining supply counts and all expired product
- Research new supplies and ensure that all items necessary for daily productivity are available at all times
- Assistant Radiation Safety Officer
- Provide radiation safety education to all personnel
- Maintain close and professional relationships with vendor representatives and schedule in-services/trainings for new products/ new procedures
- Diligent with cost effectiveness
- Educate staff members for all procedures and supplies
- Ensure documentation accuracy and completion
- Stock procedure rooms and supply rooms
- Provide quality imaging
- Quality control checks on equipment to ensure performance accuracy
Interventional/ Neuro Interventional/ EP Lab Tech
The Reading Health System
08.2014 - 06.2016
- Assume 24 hour call at a Trauma/Stroke center
- Maintain sterile technique and provide physician assistance by scrubbing in for all procedures
- Provide excellent patient care, education, safety and satisfaction
- Experience and skill manipulating Phillips, Toshiba and Siemens fixed c arm units
- Cross trained in the EP lab for implant procedures
- Maintain inventory levels and stock procedure rooms
- Provide quality imaging and radiation safety
- Ensure documentation accuracy and completion
- Quality control checks on equipment to ensure performance accuracy
Interventional /Neurointerventional Technologist
The Penn State Hershey Medical Center
12.2005 - 08.2014
- Assume 24 hour call at a University level 1 trauma center/JCAHO comprehensive accredited stroke center
- Provide excellent patient care, education, safety and satisfaction
- Maintain sterile technique
- Siemens super user
- Maintain inventory levels and restock procedure rooms
- Provide extreme flexibility in a fast paced, ever changing department
- Provide quality imaging and radiation safety
- Ensure documentation accuracy and completion
- Quality control checks on equipment to ensure performance accuracy
- Perform education presentations annually
Certified Nursing Assistant
Seton Manor
09.2001 - 12.2005
- Assist residents with activities of daily life
Education
Associate of Science - Radiologic Technology
Penn State University
Schuylkill Haven, PA12.2005
Skills
- Flexible and reliable
- Detail oriented with strong organizational skills
- Experienced in confidential documentation accuracy
- Software super user
- Consistently provide exceptional customer service
- Strong work ethic
- Welcomes constructive criticism in order to grow and excel
- Works well under pressure and in fast paced environments
- Multi task and prioritize workload with ease
- Training and educating personnel
- Comfortable managing difficult situations
- Remains professional and compassionate at all times
Certification
ARRT (current)
Timeline
Interventional Radiologic Technologist/ Hybrid OR
UCHealth Memorial Hospital
11.2019 - 11.2021
Lead Interventional Radiologic Technologist
Azura Vascular Care
06.2016 - 09.2019
Interventional/ Neuro Interventional/ EP Lab Tech
The Reading Health System
08.2014 - 06.2016
Interventional /Neurointerventional Technologist
The Penn State Hershey Medical Center
12.2005 - 08.2014
Certified Nursing Assistant
Seton Manor
09.2001 - 12.2005
Associate of Science - Radiologic Technology
Penn State University
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