JOSEPH HENSLEY
Foundever
Big Stone Gap,Virginia
7
years of professional experience
Motivated Kitchen Operations Professional experienced in food preparation and operational management. Delivered efficient workflows and enhanced customer satisfaction through strong problem-solving and time management skills. Focused on supporting team operations while ensuring compliance with health regulations and maintaining attention to detail.
Work History
Resolution Desk
7 Months- Demonstrated self-motivation while managing personal responsibilities in various tasks.
- Functioned effectively in fast-paced environments, adapting to changing demands.
- Balanced independent responsibilities with teamwork to achieve common goals.
- Demonstrated quick learning and adaptability in various roles.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Line Cook
3 Years 5 Months- Prepared and cooked menu items according to standard recipes and presentation specifications.
- Maintained cleanliness and organization of kitchen stations to ensure efficient workflow.
- Monitored food safety protocols, ensuring compliance with health regulations and standards.
- Collaborated with team members to execute large-scale catering orders under tight deadlines.
- Assisted in inventory management, tracking ingredient usage and minimizing waste.
- Trained new staff on kitchen procedures, equipment use, and food preparation techniques.
- Developed new dish ideas, contributing to seasonal menu changes that enhanced customer satisfaction.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Associate
11 Months- Managed daily operations to ensure efficient service and customer satisfaction.
- Implemented inventory management practices to reduce waste and improve stock accuracy.
- Trained new staff on safety protocols and operational procedures.
- Conducted regular inspections to maintain compliance with health and safety standards.
- Monitored cash register operations, ensuring accurate transactions and financial reporting.
Education
High School Diploma
Skills
Customer engagement
Problem resolution
Excellent communication
Teamwork and collaboration
Time management
Organizational skills
Attention to detail
Flexible and adaptable
Calm under pressure
Active listening
Decision-making
Problem-solving
Crisis management
Organization and time management
Friendly
positive attitude
Multitasking Abilities
Timeline
Resolution Desk
Foundever
07.2024 - 02.2025Read More
Line Cook
Curklins
05.2021 - 10.2024Read More
Associate
Marathon Gas Station
02.2018 - 01.2019Read More
Gate City High School
High School Diploma
Read More