Joseph Herbert
Las Vegas,NV
Summary
Customer-oriented sales professional with 13years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
14
14
years of professional experience
Work History
Head Bartender/Banquet Capitan
Wedgewood Weddings
Corona, CA
03.2010 - 09.2013
- Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Maintained excellent customer service by attending to guests' needs promptly and courteously.
- Introduced new seasonal and special events menu items to successfully increase monthly sales.
Sales and Merchandiser
Young's Market Company
Tustin, CA
03.2018 - 05.2019
- Identified potential customers and built relationships with them through presentations, networking events and other activities.
- Assisted with establishing budget/pricing structures for different categories based on characteristics of consumer preferences.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Developed and implemented sales strategies to increase market share in assigned region.
Vacation Consultant
Wyndham Destinations
Las Vegas, NV
07.2019 - 03.2020
- Greeted customers and provided relevant information regarding timeshare sales packages.
- Delivered effective presentations outlining benefits of owning a timeshare property.
- Created professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Handled price objections and used proper closing techniques to generate sales.
- Answered relevant questions regarding use of properties and location amenities.
- Exceeded sales goals using sales talents and effectively explaining programs and services to generate interest.
Vacation Consultant
Holiday Inn Club Vacations at Orange Lake Resort
Las Vegas, NV
08.2021 - 02.2023
- Conducted one-on-one sales presentations and resort property tours to interested parties.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Assisted potential customers and their needs to determine the best timeshare package for them.
- Attended professional training classes and assessments for continuous improvement.
- Participated in regular team meetings to discuss strategies for achieving sales targets.
- Met and exceeded personal and departmental sales goals.
Lead Bartender/Banquet Server
Disneyland Resorts
Anaheim, CA
01.2011 - Current
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
- Advertised, marketed and recommended drink options to guests.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Maintained bar inventory, ordered supplies and restocked items as necessary.
Vacation Consultant
Hilton Grand Vacations on the Las Vegas Strip
Las Vegas, NV
04.2023 - Current
- Conducted tours of timeshare properties to potential buyers.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Answered owner questions regarding use of properties and location amenities.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Skills
- Service-Oriented Mindset
- Suggestive Selling
- Exceeds Sales Goals
- Relationship Building
- Complex Problem-Solving
- Closing Sales
Timeline
Vacation Consultant
Hilton Grand Vacations on the Las Vegas Strip
04.2023 - Current
Vacation Consultant
Holiday Inn Club Vacations at Orange Lake Resort
08.2021 - 02.2023
Vacation Consultant
Wyndham Destinations
07.2019 - 03.2020
Sales and Merchandiser
Young's Market Company
03.2018 - 05.2019
Lead Bartender/Banquet Server
Disneyland Resorts
01.2011 - Current
Head Bartender/Banquet Capitan
Wedgewood Weddings
03.2010 - 09.2013