Joseph Hernandez

Ontario,CA

Summary

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

years of professional experience

Work History

Crew Member

Trader Joe's

09.2022 - Current

Improve customer satisfaction by providing friendly and efficient service at the register.
Enhance team productivity by maintaining a clean and organized workspace for crew members.
Assist in reducing wait times by efficiently managing customer queues during peak hours.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Demonstrated strong multitasking abilities, handling multiple duties without compromising quality or efficiency.

Assistant Accountant Intern

Victory Outreach Pomona

01.2020 - 07.2021

Enhanced financial accuracy by diligently reviewing and reconciling accounts, identifying discrepancies and resolving issues promptly.
Supported timely month-end closings by efficiently completing bank reconciliations and journal entries.
Enhanced financial reporting clarity with detailed variance analyses, comparing actual results against budgeted targets.

EMT INTERN

CARE / Cole Schaefer Ambulance Companies

03.2017 - 09.2017

Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.

Education

No Degree - Forensic Psychology

Southern New Hampshire University

Hooksett, NH

No Degree - Emergency Medical Technology

East San Gabriel Valley Regional Occupational Program

West Covina, CA

09.2017

Skills

Proficient with Microsoft Office
Ensuring positive overall customer experience
Completing all tasks by given deadlines
Managing multiple tasks quickly

Effective communication and organization
Creating a friendly, clean, and safe workspace
Customer Engagement

References

Available Upon Request

Timeline