Joseph Hernandez
Brownsville,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
P.E. Aide
Brownsville Independent School District
Brownsville, TX
03.2014 - Current
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported children's development by encouraging teamwork and understanding of others.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Office Manager
LJA Logistics LLC
Brownsville, TX
05.2022 - 09.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Welder Assistant
DH Metal Works
Royse City, TX
08.2017 - 06.2021
- Demonstrated versatility by adapting quickly to different welding methods such as MIG, TIG, and arc welding under supervision from the lead welder.
- Ensured adherence to safety protocols by wearing appropriate protective gear and following established procedures at all times.
- Aided in reducing material wastage with precise cutting measurements using various hand tools and power tools when needed.
- Consistently maintained high-quality welds by monitoring heat input, travel speed, and maintaining correct electrode angles during assistance tasks.
Customer Service
Maximus Call Center
Brownsville, TX
11.2011 - 02.2013
- Provided exceptional customer service, resolving passenger concerns promptly and professionally.
- Delivered superior customer service by responding to inquiries and complaints.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Collaborated with team members to ensure seamless customer service experiences.
Education
100 Credits in Business Management
The University of Texas At Brownsville And Texas Southmost College
Brownsville, TXHigh School Diploma -
Lopez High School
Brownsville, TX05.2001
Skills
- Reliability and punctuality
- Data entry proficiency
- Time Management
- Organizational expertise
- Dedicated Team Player
- Resourceful
- Positive Attitude
- Valid Driver's License
- Strong Problem Solver
- Documentation And Reporting
- Verbal Communication
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
LJA Logistics LLC
05.2022 - 09.2024
Welder Assistant
DH Metal Works
08.2017 - 06.2021
P.E. Aide
Brownsville Independent School District
03.2014 - Current
Customer Service
Maximus Call Center
11.2011 - 02.2013
100 Credits in Business Management
The University of Texas At Brownsville And Texas Southmost College
High School Diploma -
Lopez High School