Joseph Hernandez
Port Hueneme,CA
Summary
An organized and motivated individual, eager to apply classroom knowledge to real-world experiences, with a strong willingness to always learn more. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Comfort Zone Home Services
Oxnard, CA
06.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Bachelor of Science - Information Technology
California State University Channel Islands
Camarillo, CA05-2024
Skills
- Microsoft Office
- Computer Skills
- Web development
- Linux
- Collaboration
- Analytical and Critical Thinking
- Data Entry
- Communication
- Written Communication
Languages
Spanish
Limited
Accomplishments
- Graduated with Honors in the Information Technology Program
Timeline
Customer Service Representative
Comfort Zone Home Services
06.2023 - Current
Bachelor of Science - Information Technology
California State University Channel Islands
Similar Profiles
Dana DaughertyDana Daugherty
Administrative Assistant at Comfort Zone ProductsAdministrative Assistant at Comfort Zone Products
Marat NevmatulinMarat Nevmatulin
Owner at Comfort Zone MaintenanceOwner at Comfort Zone Maintenance
Philip BryanPhilip Bryan
Project Manager at Comfort zone propertiesProject Manager at Comfort zone properties