Joseph Hogin
Las Vegas,NV
Summary
Capable Bartender, passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Casino Bartender
Arizona Charlies Decatur
01.2024 - Current
- I reduced drink wait times by efficiently managing the bar area and prioritizing orders.
- I maintained a clean and organized workspace, ensuring health and safety regulations.
- I contributed to a positive work environment through effective teamwork and communication with colleagues.
- I Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- I developed al oyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- I enhanced the overall guest experience by promptly addressing concerns and resolving issues professionally.
- I managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- I proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Bartender
Kihei Caffe , Maui Coast Hotel
01.2023 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed strict recipes and drink measurements to minimize product used.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Built relationships with vendors to manage orders and negotiate costs.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Served high customer volumes during special events, nights, and weekends.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept bar presentable and well-stocked to meet customer needs.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- increased sales by upselling top shelf brands
REAL ESTATE BROKER/Owner
NextHome Hometown Realty Group
01.1999 - Current
- Manage agents and their production, oversee contracts and protect agents from any issues that may arise.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Verified sales compliance with local governmental regulations, environmental standards, and industry good practices.
- Monitored contract execution to verify the complete fulfillment of terms.
- Generated leads and qualified prospects, facilitating smooth property transactions.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
Bartender
HMS Host
01.2015 - 01.2017
- Obtain agreements from property owners to place properties for sale with real estate firms
- Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner
- Act as an intermediary in negotiations between buyers and sellers over property prices and settlement details and during the closing of sales
- Maintain knowledge of real estate law, local economies, fair housing laws, types of available mortgages, financing options, and government programs
- Check work completed by loan officers, attorneys, or other professionals to ensure that it is performed properly
- Maintain awareness of current income tax regulations, local zoning, building and tax laws, and growth possibilities of the area where a property is located
- Collect money for drinks served.
- Check identification of customers to verify age requirements for purchase of alcohol
- Clean glasses, utensils, and bar equipment.
- Balance cash receipts.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
- Serve wine, and bottled or draft beer.
- Take beverage orders from serving staff or directly from patrons
- Clean bars, work areas, and tables.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
- Serve snacks or food items to customers seated at the bar
- Arrange bottles and glasses to make attractive displays.
- Plan, organize, and control the operations of a cocktail lounge or bar.
Skills
- Classic cocktails
- Changing beer kegs
- Menu memorization
- Preparing garnishes
- Liquor, beer and wine knowledge
- Responsible alcohol service
- Handling difficult customers
- Clear and effective communication
Additional Information
- References Available Upon Request
Timeline
Casino Bartender
Arizona Charlies Decatur
01.2024 - Current
Bartender
Kihei Caffe , Maui Coast Hotel
01.2023 - Current
Bartender
HMS Host
01.2015 - 01.2017
REAL ESTATE BROKER/Owner
NextHome Hometown Realty Group
01.1999 - Current
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