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Joseph Holbrook
Thermoforming Process Engineer
Salisbury,NC
Summary
Adaptable Process Engineer ready to tackle diverse projects and variable production realities. Carefully manages internal personnel and third-party contractors to produce cohesive and optimized final project results. Committed to reducing completion times, budgetary impacts and success rates. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
2
2
years of post-secondary education
Work History
Thermoforming Process Engineer
Pactiv Evergreen
11.2017 - Current
- Maintain and repair ovens formers, and extruders while maintaining an OEE of 87%.
- Working with facilities, optical, vacuum, pneumatic and hydraulic systems
- Machine setup and adjustment for machine operators to maintain flow of production
- Troubleshooting and or repair or replacement of components such as motors, and drives and PLC controllers.
- Participated in internal teams to create, improve and standardize processes and equipment.
- Developed and optimized processes to improve productivity, product quality and product consistency.
- Conducted trials, observed process conditions and analyzed results to improve product quality and reduce costs.
- Defined processes with project team to meet performance and cost targets.
- Identified and implemented process changes to improve safety, cost and reliability.
- Collaborated with operations to achieve site strategies, goals and objectives.
- Implemented continuous improvement in processes and materials to improve performance and reduce costs.
- Led process improvements while mentoring others to improve processes.
- Analyzed workflow processes within and across departments to improve company dynamics.
- Mentored interns and new hires while monitoring job progress and delegating work responsibilities.
- Managed schedule, resources and budget to reach project target.
- Wrote performance requirements for product development or engineering projects.
- Researched, designed and installed mechanical products or equipment to meet requirements.
- Estimated costs or submitted bids for engineering, construction or extraction projects.
- Conducted root cause analysis to identify, prioritize and eliminate process losses.
- Reduced production downtime by conducting thorough root cause analyses and implementing corrective actions.
- Collaborated with cross-functional teams to improve product quality, resulting in increased customer satisfaction.
- Collaborated with maintenance teams on preventive maintenance programs aimed at extending the lifespan of critical equipment components.
- Managed capital projects for the installation of new equipment or modifications to existing systems, ensuring timely completion within budget constraints.
Field Service Technician/Shop Technician
Vermeer Mid Atlantic
01.2015 - 10.2017
- Troubleshoot and repair Vermeer equipment, HDD Drills, brush chippers, trenchers, stump grinders, and vacuum systems while keeping on time schedules 98% of the time.
- Completed all equipment line courses for the models that we sold in this area
- Including electrical, hydraulic, and power systems.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Performed annual and preventive system service maintenance.
- Diagnosed and repaired mechanical issues according to industry standards.
- Explained and recommended service options to customers and detailed costs.
- Communicated with vendors, upper management and peers.
- Maintained equipment performance by cleaning and lubricating components.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Crane Repair Technician
Advantage Machinery services
07.2010 - 01.2014
- Operated mobile crane and moved materials to various locations.
- Inspected equipment and materials for defects prior to operating cranes to prevent malfunction or damage.
- Observed and followed signals of those from individuals directing moving and positioning of loads.
- Determined crane's load chart and rigging weight to calculate net capacity of every possible configuration.
- Performed routine crane repairs and assisted other operators.
- Maintained cranes by inspecting for defects or wear, lubricated ropes and winches and replaced worn out cables.
- Inspected crane mechanisms and lifting accessories to maintain functionality and identify malfunctions.
- Reassembled equipment, completing inspections, testing or repairs.
- Dismantled devices to gain access to and remove defective parts with various hand and power tools.
- Read and understood diagrams and schematics to accurately perform repairs.
- Examined machines and equipment to diagnose or make repairs.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Maintained inventory of repair supplies and ordered parts.
- Dismantled machines and equipment to remove defective parts.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers
- Inspected and tested, repaired and refurbished products for proper operation
Main Frame Welder
Deere-Hitachi
09.2010 - 07.2011
- Main frame finish welder
- Read prints and make structural welds as required.
- Read blueprints and drawings and took measurements to plan layout and procedures.
- Set up equipment and welded parts according to welding chart specifications and type.
- Scraped off excess spatter using portable grinders and arc-cutting equipment.
- Followed safety guidelines through proper machine guarding and lockout and tagout procedures.
- Operated manual and semi-automatic welding equipment in vertical, horizontal and overhead positions.
- Laid out, positioned, aligned and secured parts and assemblies with straightedges, squares and calipers.
- Monitored fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.
- Determined welding strategies using metallurgy knowledge, geometry and welding techniques.
- Welded components in flat, vertical or overhead positions.
- Welded fabrication materials, continuously checking for safety and quality.
- Prepared workpiece edges by grinding, cutting, buffing or bending to verify snug fit.
- Adjusted weld machines to correct settings for precision and waste reduction.
- Positioned and clamped workpieces together and properly assembled in jigs and fixtures.
- Recognized, set up and operated shielded metal arc and gas metal arc welding equipment.
- Detected faulty operation of equipment or defective materials and notified supervisors.
- Contributed to overall company growth by consistently meeting or exceeding assigned project deadlines while maintaining high-quality standards for all welding tasks.
- Maintained optimal equipment performance through regular inspections, cleaning, and repairs as needed.
- Improved weld quality by meticulously following blueprints and work orders for each project.
Install Lead/Fabricator
Metal Fabricators
12.2001 - 07.2005
- Fabricate design and install custom architectural metal maintaining customer and bid time schedules.
- Take blue prints and design fabrication and finish flow to meet build and installation deadlines for customers
- Layout jobs and set installation steps to meet customer needs and dead lines
- Also collaborate to insure finish of materials per architect demands. TIG, MIG, HELIARC, and forging
- Rolling, bending and machining of parts
- Working with all metals per blueprints
- Lead shop fabricator and site supervisor including working directly with inspectors, GCS and customers.
- Managed inventory levels to ensure timely availability of materials for ongoing projects while minimizing storage costs.
- Maintained detailed records of all completed projects, supporting efficient progress tracking throughout the entire fabrication process.
- Achieved higher customer satisfaction ratings by delivering custom fabricated products that met or exceeded client specifications.
- Increased production efficiency by streamlining fabrication processes and implementing time-saving techniques.
- Improved product quality by conducting thorough inspections and implementing corrective actions when needed.
- Led a team of fabricators to successfully complete complex projects within tight deadlines.
- Troubleshot equipment issues, performing routine maintenance tasks as required to minimize downtime and maintain optimal performance levels.
- Mentored junior fabricators, fostering a collaborative work environment that led to increased productivity and engagement.
Service Manager
Power Curbers
11.1997 - 12.2001
- Repair and service all Power Curber equipment in three states
- Managed service calls and parts ordering
- Also did new customer start-ups, and training
- Helped with machine customization for specialized jobs and site conditions.
- Collaborated with customers to offer solutions to service needs.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Adhered to customer service standards to foster satisfaction and retention.
- Reviewed inventory levels and ordered supplies to keep products in stock valued well over $150,000.
- Created written estimates and obtained customer consent to proceed.
- Forecasted department goals and objectives and enforced deadlines for quality service and speedy task completion.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed business performance data and forecasted business results for upper management.
- Produced thorough, accurate and timely reports of project activities.
- Created and managed budgets for travel, training and teambuilding activities.
- Implemented strategies to increase customer service satisfaction ratings.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Met with customers to discuss service needs and offer available solutions.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
Field Service Technician
Owsley & Sons
06.1994 - 11.1997
- I worked on excavators, scrap handlers and crane's
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $40,000.
- I did my best every day to keep customers happy and getting their equipment repaired and back to work for them
- Attended Atlas scrap handler, excavator and crane classes.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Performed annual and preventive system service maintenance.
- Diagnosed and repaired mechanical issues according to industry standards.
- Drove and maintained company vehicle, keeping in peak condition.
- Analyzed equipment data to isolate and diagnose faults.
- Explained and demonstrated equipment operations to customer.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Explained and recommended service options to customers and detailed costs.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
Education
Some College (No Degree) - Business
Kent State University At Ashtabula
Ashtabula, OH 05.2001 -
Two Year Certificate in Ag-Industrial Meachanics - Ag-Industrial Mechanics
Ashtabula County Joint Vocational School
Jefferson, OH 08.1988 - 06.1990
High School Diploma -
Jefferson Area Sr High School
Jefferson, OH 05.2001 -
Skills
Diagnostic, troubleshooting, assess repair options, then repairing the equipment as correctly and as
Relationship Building
Root Cause Analysis
Process flow analysis
Equipment optimization
Team Collaboration
Calibration understanding
Effective Communication
Interests
Timeline
Thermoforming Process Engineer
Pactiv Evergreen
11.2017 - Current
Field Service Technician/Shop Technician
Vermeer Mid Atlantic
01.2015 - 10.2017
Main Frame Welder
Deere-Hitachi
09.2010 - 07.2011
Crane Repair Technician
Advantage Machinery services
07.2010 - 01.2014
Install Lead/Fabricator
Metal Fabricators
12.2001 - 07.2005
Some College (No Degree) - Business
Kent State University At Ashtabula
05.2001 -
High School Diploma -
Jefferson Area Sr High School
05.2001 -
Service Manager
Power Curbers
11.1997 - 12.2001
Field Service Technician
Owsley & Sons
06.1994 - 11.1997
Two Year Certificate in Ag-Industrial Meachanics - Ag-Industrial Mechanics
Ashtabula County Joint Vocational School
08.1988 - 06.1990