Joseph Holle
Mandan,ND
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Lowe's Home Improvement. Expert in strategic planning and staff development, I excel in training and mentoring teams to exceed goals. Leveraged consultative sales techniques to forge lasting client relationships, significantly improving service outcomes.
Overview
14
14
years of professional experience
Work History
Supervisor
Lowe's Home Improvement
04.2015 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sales Consultant
Your Home Improvement Company
05.2010 - 04.2015
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Education
Associate's Degree - Business Management
Rasmussen College
Bismarck03.2014
Associate's Degree - Residential Carpentry
Bismarck State College
Bismarck03.2008
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Strategic Planning
- Staff Development
Timeline
Supervisor
Lowe's Home Improvement
04.2015 - Current
Sales Consultant
Your Home Improvement Company
05.2010 - 04.2015
Associate's Degree - Business Management
Rasmussen College
Associate's Degree - Residential Carpentry
Bismarck State College